dr_gonzo Posted March 31, 2008 Report Share Posted March 31, 2008 (edited) When trying to split this into a new topic, a post got lost. It is below -robin (sorry) ============================ I have a very similar setup, same version of Retrospect, same error: Exception code: C0000005 ACCESS_VIOLATION It's happening during backup to DVD+R DL. Almost every other disk. Results in a hard lockup requiring a power cycle to recover. The disk drive is locked somehow by a software process and I can't kill retrospect.exe using the Task Manager. This just started for me; I've used Retrospect for years. =================================== Complete error: Thread ID: 00000BB4, Name: Unknown EAX:00000000 CS:001B EIP:004091E3 EFlags:00010246 EBX:00000000 SS:0023 ESP:0012D4E8 EBP: 0012E728 ECX:0012D610 DS:0023 ESI:00152305 FS: 003B EDX:00000000 ES:0023 EDI:0012E610 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= retrorun.exe IsServiceInstalled +153 0 0000000B 0 0 0 0 0012E774 0 retrorun.exe launchCmdRequest +11A 1 1 0 0012FFC0 0040A8EC 00400000 0 00152305 retrorun.exe _WinMain +6B 00400000 0 00152305 0000000A 0 00730000 7FFDF000 00000044 retrorun.exe _WinMainCRTStartup +185 0 00730000 7FFDF000 8054A6ED 0012FFC8 87FDC020 -1 7C839AA8 kernel32.dll 0001:00015FD7 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX OS: Windows XP version 5.1 (build 2600), Service Pack 2, (32 bit) Application: C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe, Exception occurred on 12/16/2006 at 3:15:19 PM Exception code: C0000005 ACCESS_VIOLATION Fault address: 004091E3 0001:000081E3 retrorun.exe ================================== I have now done chkdsk /r on all four hard drives and no errors were found. Still having the same issue, very frustrating. Edited April 1, 2008 by Guest Robin fixing his mess Quote Link to comment Share on other sites More sharing options...
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