ra0001 Posted March 26, 2008 Report Share Posted March 26, 2008 (edited) I have Express 7.5 installed & updated to latest version. I'm backing up three drives to a NAS device (500gb WD NetCenter). C: drive, D: drive (rescue partition on HP pavilion), and X: drive (another NAS device). The D: & X: backups run on schedule & without issue. In the past few weeks, the C: backup has quit working. The backup will run normally for a few minutes, then XP will completely freeze up. The backup will no longer progress, and the whole computer quits responding. A hard power-down is the only recovery. I've turned off System Restore as suggested in the Express FAQ. I've also re-installed Express with no improvement. Any suggestions? Edited March 26, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 26, 2008 Report Share Posted March 26, 2008 What happens if you backup to something other then the NAS, like a local disk? What happens with a different backup set saved to the NAS? Quote Link to comment Share on other sites More sharing options...
ra0001 Posted March 26, 2008 Author Report Share Posted March 26, 2008 I don't have anything but a NAS available to test. However, the other sources (internal partition & another NAS) work fine. I have tried creating a completely new backup set for my C: drive, but the issue remains. Quote Link to comment Share on other sites More sharing options...
ra0001 Posted March 27, 2008 Author Report Share Posted March 27, 2008 I turned off restart on failure, and ran another backup last night. The backup progressed much further than normal, all the way to comparing files, but then froze about half-way through that task. I left the machine alone & came in to a blue screen of death this morning. The error was: KERNEL_STACK_INPAGE_ERROR STOP: 0x00000077 (0xC0000185, 0xC0000185, 0x00000000, 0x01B2D000) Quote Link to comment Share on other sites More sharing options...
AndrewA Posted March 27, 2008 Report Share Posted March 27, 2008 I found this MS article on that error that may be of some use. http://support.microsoft.com/kb/315266 and http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/prork/prhd_exe_sdpm.mspx?mfr=true which appears to be more of the same from the first but has some different info. Quote Link to comment Share on other sites More sharing options...
vdotson Posted May 10, 2008 Report Share Posted May 10, 2008 I have exactly the same problem. Everything was fine as of 4-4-2008. Backups ran beautifully. Now I have exactly the same problems. Quote Link to comment Share on other sites More sharing options...
eppinizer Posted May 11, 2008 Report Share Posted May 11, 2008 Hi Vdotson and JPM, vdotson, you say you are having the same problems, but are you using the same setup that JPM is? If so, Try the test that Mayoff suggested above, backing up to something other than the NAS If not you may want to list your current configuration along with your Retrospect version number. Could you both post any errors found in the operations log or/ assert log? -Jeff Quote Link to comment Share on other sites More sharing options...
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