markboss Posted March 19, 2008 Report Share Posted March 19, 2008 I think I have narrowed down this issue and wanted to start a new thread on it. I am getting a -116 error message when trying to scan a folder with more than 37,000 items in it. It errors during the scan.. not the backup. I believe the issue might have to do with our firewall, so bear with me and I'll try to explain this the best that I can The backup will error out when scanning. I created a test folder with 40,000 folders in it and that fails as well. So it is not the size of the folder (the real folder is 30GB), just the amount of folders. It is not the retrospect server. I have tried setting up Retro server on another machine and it also fails. Between each of our sites, we use a monowall firewall to create an IPSec VPN. If I put the 40K folders on the same network as the Retro server, it backs up fine. If I put the folder at another site (PA or Baltimore), it backs up fine (thru the IPSec connection). It only happens at our ISP. Even if I use a connection that is not thru the IPSec VPN, it still fails. Since I have 2 servers at the ISP, I tired the folder on both servers and I get the same error, which makes me think it's the firewall that's causing the issue. A third server is up at our ISP which is behind a different monowall and that backs up fine. All other backups run fine via the ISP. It is only this one folder that is causing the issue. And it directly has to do with the amount of folders. I have port 497 TCP/UDP open on both the OS X firewall and the Monowall (tho it shouldn't matter over the VPN) Would anyone have any idea what could be going on here? If there's any other info I can provide, let me know... Quote Link to comment Share on other sites More sharing options...
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