oilgear Posted March 17, 2008 Report Share Posted March 17, 2008 hello, i've used the retrospect express 2.0.214 to back up my pc, then for different reasons i had to reformat it and install windows xp pro once again, so after that i would like to restore some folders from the backup, i have installed the retrspect sw but then it says no restore point availeble. i've also follwed the instruction give by retrospect to rebuild the index but nothing happen any one can help me? to give full info the Hd is an iomega network HD, also the pc has the same name used before the OS reinstallation Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 17, 2008 Report Share Posted March 17, 2008 For some reason HD can't see your data. If the folder path has changed on the backup disk, you might see this happen. I would suggest downloading version 7.5 trial and do a catalog rebuild. You can then attempt to restore. After the restore, you can start a fresh set of backups using HD 2.0 Quote Link to comment Share on other sites More sharing options...
oilgear Posted March 17, 2008 Author Report Share Posted March 17, 2008 using the version 7.5 is looking for the .rbc file and it say the catalog file is corrupted and then it stops, removing the .rbc file is doing nothing because seems is not looking for the .rdb files. To rebuild the catalog i've choose tools rebuild catalog and i've tried both disks (and use the IOmega network HD) and files Any other suggest? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 17, 2008 Report Share Posted March 17, 2008 View this video for catalog rebuild steps: http://video.emcinsignia.com/retrospect/extras/Upgrade%20from%20HD%20to%20Pro.swf Quote Link to comment Share on other sites More sharing options...
oilgear Posted March 17, 2008 Author Report Share Posted March 17, 2008 disconnecting the Hd from the Network and pluging it directly through the usb cable it seems working at least now is doing something i will tell you tomorrow if i had success Quote Link to comment Share on other sites More sharing options...
oilgear Posted March 18, 2008 Author Report Share Posted March 18, 2008 Thanks Mayoff the restore now it's working Quote Link to comment Share on other sites More sharing options...
iainmartin Posted August 27, 2008 Report Share Posted August 27, 2008 I have the same problem do you have a link to download the 7.5 version. Thanks iain Quote Link to comment Share on other sites More sharing options...
Mayoff Posted August 27, 2008 Report Share Posted August 27, 2008 Click the try link on the homepage to download a trial. Quote Link to comment Share on other sites More sharing options...
iainmartin Posted August 27, 2008 Report Share Posted August 27, 2008 Thanks I found the link and have downloaded a trial. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.