Can't restore files!

[stb]

I cannot restore files! The files were backed up two days ago, the machine is unchanged in general (configuration). The folder and files are encrypted (EFS). I tried both to get those files back to a new directory and to the original location (I moved existing files away from folder ".mysoft", but folder exists -- encrypted).

 

Here's the error message for the first file (there are some more...)

 

No files appeared on the client.

 

I use Retrospect Client 7.0.112 on XP SP2 (all patches) and Server 7.0.344 on 2003SBS.

 

Restore worked some time ago (no known config change since), but I don't know whether that were encrypted files.

 

	MapError: unknown Windows error 6.015
	FEncEncryptDir: EncryptFile failed, C:\Dokumente und Einstellungen\UserName\.mysoft, winerr 6015, error -1001
	Folder "C:\Dokumente und Einstellungen\UserName\.mysoft\": can't write, error -1001 (unknown Windows OS error)
	File "C:\Dokumente und Einstellungen\UserName\.mysoft\mysoft.log.gz": can't write, error -1001 (unknown Windows OS error)

Edited March 13, 2008 by Guest
Server OS

[stb]

Problem found. I restored to the wrong machine (correct EFS key missing). Seems that "original location" means original path (not machine+path)...