gosub Posted February 20, 2008 Report Share Posted February 20, 2008 Hey folks, I've been reading through the forums, and while I hate to create another "upgrade" post, I need to make sure I'm clear on the upgrade process before I begin. If there's info posted that will answer my questions below, please link me to it. I'm running Pro v7.0.249 on WinXP Pro SP2 (fully updated), that backs up the local XP machine as well as two network computers (v7.5.116 client). I have purchased and received the 7.5 update. What's the best way to perform the actual upgrade? Can I upgrade v7.0 in place? If so, will I need to recreate my scripts, reset prefs and everything? I've read conflicting info on whether or not I have to first uninstall v7.0 before installing the v7.5 upgrade. I assume I should immediately apply the most recent .508 patch, yes? Thanks in advance for your feedback! Link to comment Share on other sites More sharing options...
rhwalker Posted February 20, 2008 Report Share Posted February 20, 2008 Everything is covered in the Retrospect 7.5 Read Me: http://kb.dantz.com/article.asp?article=8331&p=2 Study it carefully. Link to comment Share on other sites More sharing options...
gosub Posted February 20, 2008 Author Report Share Posted February 20, 2008 Quote: Everything is covered in the Retrospect 7.5 Read Me: http://kb.dantz.com/article.asp?article=8331&p=2 Study it carefully. I've already read through that and found nothing in there to answer my questions. The only useful blurb I found was this... Quote: Upgrading from a Previous Version of Retrospect Older Backup Sets: If you are an upgrade customer, you can use your older Backup Sets with Retrospect 7.5. However, once you use a Backup Set with Retrospect 7.5, you can no longer access it from earlier versions of Retrospect. See Tips and Late-Breaking Information for information about grooming disk Backup Sets created with Retrospect 7.0 or earlier. Upgrading from versions of Retrospect prior to 6.5: Upgrades from versions prior to Retrospect 6.5 are not supported. Uninstall the previous version of Retrospect, then install Retrospect 7.5. Your configuration information will be lost. But none of the above tells me whether or not I can install the 7.5 upgrade over my existing 7.0 install, whether or not I have to recreate my scripts, etc. I've read through it several times. Is there something I'm missing? Link to comment Share on other sites More sharing options...
eppinizer Posted February 20, 2008 Report Share Posted February 20, 2008 Search the forums a bit next time. This user who made this thread practically asks the same thing. http://forums.dantz.com/ubbthreads/showf...true#Post106428 -jeff Link to comment Share on other sites More sharing options...
rhwalker Posted February 20, 2008 Report Share Posted February 20, 2008 Jeff, If the Retrospect 7.5 Read Me notes are incomplete concerning upgrade, I suggest that you, as an EMC employee, try to get them updated so that it's easier for the next person. A better approach would be to have an installer that handled all of the prior version possibilities, but that might not be possible in the near term. It still isn't clear to me from the post made by the user in the other thread just what he was doing, or his prior conditions before the upgrade. Russ Link to comment Share on other sites More sharing options...
gosub Posted February 20, 2008 Author Report Share Posted February 20, 2008 Quote: Search the forums a bit next time. This user who made this thread practically asks the same thing. http://forums.dantz.com/ubbthreads/showf...true#Post106428 -jeff I did search the forums. Assume things much? I read that thread earlier, but there's no real confirmation in there about the upgrade process. The OP asks pretty much the same thing I'm asking, but there's no real confirmation one way or the other about rebuilding scripts/config. In that thread, "rhwalker" implies that scripts/config don't need to be rebuilt, but he links to the ReadMe for proof like everyone else, but nothing in that ReadMe clearly states that I won't have to rebuild everything. Plus, the OP talks about moving a file around to get it working, but there is no confirmation from anyone that moving the file is actually required, and beyond that, it hardly seems like a best-practice recommendation. Again, I have read NOTHING that explicitly states I won't have to rebuild my scripts and config after I run the update. I see a great deal of dancing around the issue and people pointing to the ReadMe file, but again, there's nothing that explicitly states one way or the other. What I'm asking for is the recommended upgrade process that other 7.0 --> 7.5 upgraders have followed. Is there an official recommendation somewhere, because I'm not eager to run the process and find that I have to spend hours rebuilding everything. Link to comment Share on other sites More sharing options...
rhwalker Posted February 20, 2008 Report Share Posted February 20, 2008 gosub, I'm not an EMC employee, never have been, so, of course, I can't state anything official. And I have not done the specific version-to-version upgrade that you are trying to do. I have, though, been using Retrospect since 1992, and the Read Me documents for each upgrade have always addressed the upgrade issues of which I needed to be aware, although I have sometimes seen (and reported) bugs in the new version. I have several times seen the issue that earlier backup sets become locked and unwritable (but still readable), and I've seen a few times the "required catalog rebuild" issue. Grumble. But I've never had a script or settings become unusable. Perhaps my scripts are simple, but we do have a server and a network of client computers. Not that this helps your particular concerns, and I wasn't trying to blow you off, just trying to be helpful. Candidly, I never trust anyone's upgrades/updates for our server, and I always do a "RAID 1 mirror image split" (with all services off, so that the databases are consistent) just prior to doing any upgrades/updates to our server, just in case things go badly (and they have, rarely; never with Retrospect, though). And I always test thoroughly before deploying the server back into production. Russ Link to comment Share on other sites More sharing options...
eppinizer Posted February 20, 2008 Report Share Posted February 20, 2008 "I did search the forums. Assume things much?" Ok, I went and un-installed my current retrospect, installed 7.0.249 as you can see here. I also created some scripts. I then installed the 7.5.508, the scripts were still in the manage scripts tab. Once I changed my time from AM to PM( i accidentally set the scripts to the wrong time ) They ran correctly. I hope this can help you in some way. I don't see any official documentation on this, so i figured I would give it a try and see how it turns out. Link to comment Share on other sites More sharing options...
eppinizer Posted February 20, 2008 Report Share Posted February 20, 2008 Quote: Jeff, If the Retrospect 7.5 Read Me notes are incomplete concerning upgrade, I suggest that you, as an EMC employee, try to get them updated so that it's easier for the next person. A better approach would be to have an installer that handled all of the prior version possibilities, but that might not be possible in the near term. It still isn't clear to me from the post made by the user in the other thread just what he was doing, or his prior conditions before the upgrade. Russ I sent an email to our programmer that handles the read me. He said that he will inquire upon TS if they are receiving numerous calls about this issue. If so, than it will be looked into a little more seriously. -jeff Link to comment Share on other sites More sharing options...
gosub Posted February 24, 2008 Author Report Share Posted February 24, 2008 Quote: gosub, I'm not an EMC employee, never have been, so, of course, I can't state anything official. And I have not done the specific version-to-version upgrade that you are trying to do. I have, though, been using Retrospect since 1992, and the Read Me documents for each upgrade have always addressed the upgrade issues of which I needed to be aware, although I have sometimes seen (and reported) bugs in the new version. I have several times seen the issue that earlier backup sets become locked and unwritable (but still readable), and I've seen a few times the "required catalog rebuild" issue. Grumble. But I've never had a script or settings become unusable. Perhaps my scripts are simple, but we do have a server and a network of client computers. Not that this helps your particular concerns, and I wasn't trying to blow you off, just trying to be helpful. Candidly, I never trust anyone's upgrades/updates for our server, and I always do a "RAID 1 mirror image split" (with all services off, so that the databases are consistent) just prior to doing any upgrades/updates to our server, just in case things go badly (and they have, rarely; never with Retrospect, though). And I always test thoroughly before deploying the server back into production. Russ Hi Russ, I'm a long time on-and-off-again Retrospect user from my early 90s Macintosh days as well. I have such fond memories of the early Retrospect solution that I used to back up my servers and network, back when the phrase "Information Technology" wasn't even born. Good to see another old timer. :-) I appreciate your honest and clear feedback. I wasn't trying to be a jerk in my earlier posts, I just have been striving to cut to the heart of the matter and get some answers. Thanks again for your feedback! Link to comment Share on other sites More sharing options...
gosub Posted February 24, 2008 Author Report Share Posted February 24, 2008 Quote: "I did search the forums. Assume things much?" Ok, I went and un-installed my current retrospect, installed 7.0.249 as you can see here. I also created some scripts. I then installed the 7.5.508, the scripts were still in the manage scripts tab. Once I changed my time from AM to PM( i accidentally set the scripts to the wrong time ) They ran correctly. I hope this can help you in some way. I don't see any official documentation on this, so i figured I would give it a try and see how it turns out. Hi Jeff, I can't even begin to say how much I appreciate your amazing feedback. Seriously... it's absolutely fantastic that you took the time to run through and document the process as a specific answer to my post and questions. Thank you SO much for making that effort. As I said in my post to Russ above, I wasn't trying to be a jerk in my earlier posts, I just wanted to try and cut through it all and see if I could get some solid feedback on the issue. And you made the effort to provide that solid feedback, so I thank you again. Looks like I'll be performing the upgrade at some point tihs week, and I'll post back here my experience. Thanks again, Jeff, for making the effort you did. Just wanted you to know I appreciate it. Finally, I agree with Russ' comment above that this is exactly the type of information that needs to be documented somewhere. Certainly it'd be nice if it were in the included produce docs, but at the very least, compile it together as a sticky in the forums. Thanks again! Link to comment Share on other sites More sharing options...
eppinizer Posted February 25, 2008 Report Share Posted February 25, 2008 No problem, Good luck with the upgrade. Hopefully 7.5 treats you well! -jeff Link to comment Share on other sites More sharing options...
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