hrdeutsch Posted February 19, 2008 Report Share Posted February 19, 2008 Hi all, I am trying to install the latest update to Version 7.5 and get a message saying that it can not complete because the launcher is active. I know the launcher controls my scheduled scripted backups. How do I properly disable/suspend the launcher to allow the backup to continue without having to delete the script? Thanks, Howard Link to comment Share on other sites More sharing options...
Mayoff Posted February 19, 2008 Report Share Posted February 19, 2008 What operating system version are you using? Link to comment Share on other sites More sharing options...
hrdeutsch Posted February 19, 2008 Author Report Share Posted February 19, 2008 I am running Vista Link to comment Share on other sites More sharing options...
Mayoff Posted February 19, 2008 Report Share Posted February 19, 2008 You must uninstall Retrospect before running the installer on vista. This is clearly noted in the product read me document. Link to comment Share on other sites More sharing options...
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