DWitteried Posted February 19, 2008 Report Share Posted February 19, 2008 I finally got a sytem that can run Vista so I thought I would give it a try. Anyway, I keep getting a message that the Retrospect Launcher Service is not running. I can't find it in the Vista Services manager. I understand the launcher is needed to schedul automatic backups and to set Retrospect to use another account to run under. Since Vista has been out for a year now I am surprised these issues haven't been resolved, or is it just my system? Thanks, David Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 19, 2008 Report Share Posted February 19, 2008 How about telling us what version of Retrospect you are using? Quote Link to comment Share on other sites More sharing options...
DWitteried Posted February 19, 2008 Author Report Share Posted February 19, 2008 Sorry, I have 7.5.324 with hotfix 7.5.6.105. Every time I launch Retrospect under Vista I get a warning that "Retrospect requires administrator privalages for backup." This happens even though my account is an administrator account! Retrospect is configured to run as the logged in user. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 19, 2008 Report Share Posted February 19, 2008 That version is not vista compatible. You need to update to the latest version. You will need to uninstall this version before updating to the latest version .508 Quote Link to comment Share on other sites More sharing options...
DWitteried Posted February 19, 2008 Author Report Share Posted February 19, 2008 Oh yea... I read a thred about the Ring 0 situation so you don't need to describe why Retrospect STILL doesn't work 1 year after Vista was released to the public... and maybe another year of beta availabilty! Quote Link to comment Share on other sites More sharing options...
DWitteried Posted February 19, 2008 Author Report Share Posted February 19, 2008 Ok... where can I get that update. I can't even find a working web page with Retrospect listed on EMC's web site! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 19, 2008 Report Share Posted February 19, 2008 David, I have no idea what the "ring 0 situation" is you talk about. Retrospect IS fully compatible with Vista, but you have failed to download and install the latest version. Until you are running a current version, I don't see how you can say EMC hasn't kept up with vista. Quote Link to comment Share on other sites More sharing options...
DWitteried Posted February 19, 2008 Author Report Share Posted February 19, 2008 Ok... I will try to find the update. The autoupdate feature in Retrospect is not showing the one you mention. I will work on it. Search Google for ( "retrospect launcher service" + vista ). It is the only hit you will get. Thanks for the info on the update. Hope the web site comes back up soon. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 19, 2008 Report Share Posted February 19, 2008 don't forget You will need to uninstall this version before updating to the latest version .508 Quote Link to comment Share on other sites More sharing options...
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