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Daily backup routine problems


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Hi All

 

I am having problems with a daily backup which seems to be very unreliable.

 

I have created backup sets for each day of the week and set the backups to recycle, therefore i put in a different tape for each day of the week and retain 1 weeks worth of full archives at any one time.

 

The issue i have is when the new tape is put in for the following days backup the device doesn't update the tape name under "Configure -> Devices" for some reason device is still incorrectly showing as having yesterdays tape in the drive and not the tape for the current day.

 

Am i missing something obvious here as unless i open up the Storage Devices window, eject the tape and insert a new tape with the window still open it doesn't seem to realise that a new tape has been inserted

 

I am using a Seagate Ultrium 2 external tape drive with an Atto Express UL5D, running on Mac OS X server 10.4.10 and Retrospect 6.1.138

 

Any help is greately appreciated as i am tearing my hair out!!!

 

Thanks in advance

 

Justin

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Quote:

I am having problems with a daily backup which seems to be very unreliable.

 


Do you mean that the backup fails because Retrospect reports that the required tape member is not available?

 

Quote:

Am i missing something obvious here as unless i open up the Storage Devices window, eject the tape and insert a new tape with the window still open it doesn't seem to realise that a new tape has been inserted

 


This shouldn't happen if the drive is compatible and is working properly.

 

Quote:

I am using a Seagate Ultrium 2 external tape drive

 


The only Seagate LTO drive that's listed as qualified is the Viper 200. Is that your model?

 

Is this a new setup, or has it worked previously? Have you contacted Seagate to see if the drive has the latest firmware updates?

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You don't indicate what Retrospect Driver Update ("RDU") you are running, and this could be critical information for tape drives. The complete RDU version history, with download links for each version, is here:

http://kb.dantz.com/article.asp?article=7886&p=2

 

May I suggest that, if the most recent one (RDU 6.1.13.101) doesn't work, that you try regressing a few back to say, RDU 6.1.11.101 because there have been issues with some of the recent RDUs.

 

Also, your problem isn't clearly stated. Are you saying that Retrospect doesn't know that a different tape has been inserted the instant that a new tape is inserted? This is normal. Retrospect will read the tape header (which has tape member and backup set info) before writing to the tape.

 

If Retrospect finds that you don't have the correct tape inserted, it will request the correct tape.

 

And, by the way, consider getting an autoloader with barcode support. It will change your life.

 

Russ

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