Retrospect 6.1.138 Crashes

[culver]

I have been running Retrospect for years, and version 6.1.138 for months. All of the sudden it has started crashing. I even tried reinstalling the app with no luck. The crash happens right at the point where it would ask for media. I have included the crash report below.

 

Please help!

 

Joshua

 

 

 

 

Date/Time: 2008-02-07 11:45:16.832 -0600

OS Version: 10.4.11 (Build 8S165)

Report Version: 4

 

Command: Retrospect

Path: /Applications/Retrospect 6.1/Retrospect/Contents/MacOS/AuthenticateUser.app/Contents/MacOS/../../../Retrospect

Parent: launchd [1]

 

Version: 6.1.138 (6.0)

Build Version: ???

Project Name: ???

Source Version: ???

 

PID: 11431

Thread: 0

 

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_INVALID_ADDRESS (0x0001) at 0xfa6f0880

 

Thread 0 Crashed:

0 Retrospect 0x00702c44 0x405000 + 3136580

1 Retrospect 0x0046b4ec 0x405000 + 419052

2 Retrospect 0x0046b53c 0x405000 + 419132

3 Retrospect 0x0046b53c 0x405000 + 419132

4 Retrospect 0x0046b53c 0x405000 + 419132

5 Retrospect 0x0046b53c 0x405000 + 419132

6 Retrospect 0x0046b53c 0x405000 + 419132

7 Retrospect 0x0046b53c 0x405000 + 419132

8 Retrospect 0x0046b53c 0x405000 + 419132

9 Retrospect 0x0046b53c 0x405000 + 419132

10 Retrospect 0x0046b53c 0x405000 + 419132

11 Retrospect 0x0046e0c8 0x405000 + 430280

12 Retrospect 0x0043cd14 0x405000 + 228628

13 Retrospect 0x0046e35c 0x405000 + 430940

14 Retrospect 0x0043cd14 0x405000 + 228628

15 Retrospect 0x005fe74c 0x405000 + 2070348

16 Retrospect 0x00600224 0x405000 + 2077220

17 Retrospect 0x004628a4 0x405000 + 383140

18 Retrospect 0x00462aa0 0x405000 + 383648

19 Retrospect 0x00600764 0x405000 + 2078564

20 Retrospect 0x0043cd14 0x405000 + 228628

21 Retrospect 0x004ff330 0x405000 + 1024816

22 Retrospect 0x004ffccc 0x405000 + 1027276

23 Retrospect 0x0043cd14 0x405000 + 228628

24 Retrospect 0x004adffc 0x405000 + 692220

25 Retrospect 0x0040e300 0x405000 + 37632

26 Retrospect 0x0043cd14 0x405000 + 228628

27 Retrospect 0x0041b67c 0x405000 + 91772

28 Retrospect 0x0041b6c0 0x405000 + 91840

29 Retrospect 0x0043cd14 0x405000 + 228628

30 Retrospect 0x0043f804 0x405000 + 239620

31 Retrospect 0x0043cd14 0x405000 + 228628

32 Retrospect 0x0048fa0c 0x405000 + 567820

33 Retrospect 0x0043cd14 0x405000 + 228628

34 Retrospect 0x00490968 0x405000 + 571752

35 Retrospect 0x00429d5c 0x405000 + 150876

36 Retrospect 0x004628a4 0x405000 + 383140

37 Retrospect 0x00462aa0 0x405000 + 383648

38 Retrospect 0x0042a248 0x405000 + 152136

39 Retrospect 0x004355f4 0x405000 + 198132

40 Retrospect 0x004628a4 0x405000 + 383140

41 Retrospect 0x00462aa0 0x405000 + 383648

42 Retrospect 0x00435750 0x405000 + 198480

43 Retrospect 0x004628a4 0x405000 + 383140

44 Retrospect 0x00462aa0 0x405000 + 383648

45 Retrospect 0x00435848 0x405000 + 198728

46 Retrospect 0x004359b4 0x405000 + 199092

 

Thread 1:

0 libSystem.B.dylib 0x900061ec syscall + 12

1 com.apple.OpenTransport 0x9ad9f5a0 BSD_waitevent + 44

2 com.apple.OpenTransport 0x9ada4360 CarbonSelectThreadFunc + 176

3 libSystem.B.dylib 0x9002bd08 _pthread_body + 96

 

Thread 2:

0 libSystem.B.dylib 0x9002c3c8 semaphore_wait_signal_trap + 8

1 libSystem.B.dylib 0x90030eac pthread_cond_wait + 480

2 com.apple.OpenTransport 0x9ad9fe94 CarbonOperationThreadFunc + 80

3 libSystem.B.dylib 0x9002bd08 _pthread_body + 96

 

Thread 0 crashed with PPC Thread State 64:

srr0: 0x0000000000702c44 srr1: 0x000000000000d030 vrsave: 0x0000000000000000

cr: 0x44004424 xer: 0x0000000000000004 lr: 0x0000000000702c88 ctr: 0x0000000090052144

r0: 0x00000000b8cdba94 r1: 0x00000000bfffccc0 r2: 0x00000000000ce000 r3: 0x0000000000000000

r4: 0x000000000000b694 r5: 0x0000000000000000 r6: 0x00000000f86f58cc r7: 0x000000000000000c

r8: 0x0000000000000060 r9: 0x000000000535ef00 r10: 0x0000000054676320 r11: 0x00000000a0b8bf94

r12: 0x0000000090052144 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000001

r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000001

r24: 0x0000000001870390 r25: 0x0000000000000001 r26: 0x0000000014edd670 r27: 0x00000000ffff496c

r28: 0x0000000017381e08 r29: 0x00000000fa6f0880 r30: 0x0000000017381e08 r31: 0x00000000e336ea78

 

Binary Images Description:

0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp

0x27f000 - 0x2ce3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc

0x2e7c00 - 0x2e998b Apple;Carbon;Networking PEF binary: Apple;Carbon;Networking

0x3294d0 - 0x3295aa CFMPriv_HIServices PEF binary: CFMPriv_HIServices

0x329620 - 0x329700 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis

0x329790 - 0x329876 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices

0x329950 - 0x329a27 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore

0x329a30 - 0x329af2 CFMPriv_QD PEF binary: CFMPriv_QD

0x329bf0 - 0x329cd9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis

0x32c2e0 - 0x32c392 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation

0x32c960 - 0x32c9d7 CFMPriv_System PEF binary: CFMPriv_System

0x32cc70 - 0x32cd40 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound

0x32cdc0 - 0x32ce93 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels

0x32cf70 - 0x32d02b CFMPriv_Help PEF binary: CFMPriv_Help

0x32d030 - 0x32d0fa CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox

0x32d180 - 0x32d256 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering

0x32d2d0 - 0x32d3a3 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture

0x32d430 - 0x32d515 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices

0x32d590 - 0x32d666 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib

0x32d740 - 0x32d7fe CFMPriv_Print PEF binary: CFMPriv_Print

0x32d820 - 0x32d8ed CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI

0x32d970 - 0x32da52 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition

0x32dad0 - 0x32dba3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore

0x32dc20 - 0x32dcf3 CFMPriv_OSServices PEF binary: CFMPriv_OSServices

0x32ddd0 - 0x32de92 CFMPriv_AE PEF binary: CFMPriv_AE

0x32dea0 - 0x32df65 CFMPriv_ATS PEF binary: CFMPriv_ATS

0x32dfe0 - 0x32e0b7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync

0x32e140 - 0x32e223 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent

0x405000 - 0x73ae44 Retrospect PEF binary: Retrospect

0x73b000 - 0x742fff Device_Access Device_Access version 1.0.108 (1.0.107) /Applications/Retrospect 6.1/Retrospect/Contents/MacOS/Device_Access.bundle/Contents/MacOS/Device_Access

0x1378000 - 0x1392fff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleIntermediateCodec

0x139f000 - 0x139ffff com.apple.URLMount.AFPPlugin 1.1.6 /System/Library/Filesystems/URLMount/afp.URLMounter/Contents/MacOS/afp

0x17ed000 - 0x17f0fff libMPAEncode0.1.dylib /Library/Application Support/DivXNetworks/libMPAEncode0.1.dylib

0x50ba000 - 0x5184fff com.divxnetworks.DivXCodec 5.2.1 /Library/QuickTime/DivX 5.component/Contents/MacOS/DivX 5

0x51d2000 - 0x5203fff liblame3.92.dylib /Library/Application Support/DivXNetworks/liblame3.92.dylib

0x5240000 - 0x52a0fff libdpus10.dylib /Library/Application Support/DivXNetworks/libdpus10.dylib

0x52cd000 - 0x52dffff libdpv10.dylib /Library/Application Support/DivXNetworks/libdpv10.dylib

0x5369000 - 0x5567fff net.telestream.wmv.import 2.1.2.72 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import

0x5596000 - 0x5737fff net.telestream.wmv.advanced 2.1.2.72 /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced

0x5778000 - 0x57b7fff com.apple.QuickTimeFireWireDV.component 7.4 (92) /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTimeFireWireDV

0x57c2000 - 0x583bfff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo

0x583f000 - 0x58d5f83 rdu{ PEF binary: rdu{

0x8f4f0000 - 0x8f4f5fff com.apple.CoreMediaAuthoringPrivate 1.2 /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/A/CoreMediaAuthoringPrivate

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0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib

0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib

0x90ae9000 - 0x90b5bfff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x90b71000 - 0x90b83fff libauto.dylib /usr/lib/libauto.dylib

0x90b8a000 - 0x90e61fff com.apple.CoreServices.CarbonCore 681.17 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x90ec7000 - 0x90f47fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices

0x90f91000 - 0x90fd3fff com.apple.CFNetwork 129.22 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x90fe8000 - 0x91000fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore

0x91010000 - 0x91091fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x910d7000 - 0x91100fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

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0x91122000 - 0x912ddfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security

0x913dc000 - 0x913e5fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

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0x913f8000 - 0x91420fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

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0x91550000 - 0x91622fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync

0x91675000 - 0x91706fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x9174d000 - 0x91804fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

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0x91999000 - 0x919adfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

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0x947fe000 - 0x94817fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x9481e000 - 0x94b48fff com.apple.QuickTime 7.4.0 (92) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x94c2e000 - 0x94c9ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib

0x95075000 - 0x95092fff libresolv.9.dylib /usr/lib/libresolv.9.dylib

0x95590000 - 0x956befff edu.mit.Kerberos 5.5.25 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x9659b000 - 0x965a0fff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/URLMount

0x96ae5000 - 0x96ae6fff libCyrillicConverter.dylib /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

0x96ae8000 - 0x96ae9fff libGreekConverter.dylib /System/Library/CoreServices/Encodings/libGreekConverter.dylib

0x96aee000 - 0x96b04fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

0x96b06000 - 0x96b26fff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

0x96b34000 - 0x96b42fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

0x96b47000 - 0x96b48fff libThaiConverter.dylib /System/Library/CoreServices/Encodings/libThaiConverter.dylib

0x96b4a000 - 0x96b5dfff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

0x96f75000 - 0x97018fff libcrypto.0.9.dylib /usr/lib/libcrypto.0.9.dylib

0x9704c000 - 0x97079fff libssl.0.9.dylib /usr/lib/libssl.0.9.dylib

0x9750a000 - 0x97529fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x97d2f000 - 0x97d3cfff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x980a7000 - 0x980e5fff com.apple.AppleShareClientCore 1.5.3 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore

0x991d1000 - 0x99e8cfff com.apple.QuickTimeComponents.component 7.4 (92) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents

0x9a0ef000 - 0x9a0f3fff com.apple.QuickTimeH264.component 7.4 (92) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264

0x9a393000 - 0x9a463fff com.apple.QuickTimeMPEG4.component 7.4 (92) /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4

0x9ad9d000 - 0x9adbbfff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport

0xefbef000 - 0xefcd1fff libPSIKey.dylib /Library/Application Support/DivXNetworks/libPSIKey.dylib

 

Model: PowerMac3,6, BootROM 4.4.8f2, 2 processors, PowerPC G4 (3.2), 1.25 GHz, 1.5 GB

Graphics: ATI Radeon 9000 Pro, ATY,RV250, AGP, 64 MB

Memory Module: DIMM0/J21, 512 MB, DDR SDRAM, PC2600U-25330

Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2600U-25330

Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2600U-25330

Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6

Network Service: Built-in Ethernet, Ethernet, en0

PCI Card: usb, usb, SLOT-2

PCI Card: usb, usb, SLOT-2

PCI Card: usb, usb, SLOT-2

PCI Card: pci2020,8888, SLOT-2

PCI Card: ATTO ExpressPCI UL3S, scsi-2, SLOT-3

PCI Card: ATTO ExpressPCI UL3S, scsi-2, SLOT-3

PCI Card: SeriTek/1VE4 v.5.1.3,11/22/05, 23:47:18, ata, SLOT-4

Parallel ATA Device: ST3160812A, 149.05 GB

Parallel ATA Device: ST3160812A, 149.05 GB

Parallel ATA Device: PIONEER DVD-RW DVR-104

Parallel ATA Device: WDC WD3200JB-00KFA0, 298.09 GB

Parallel ATA Device: WDC WD3200JB-00KFA0, 298.09 GB

USB Device: USB TO IDE, Up to 480 Mb/sec, 500 mA

USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA

USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA

USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA

[Mayoff]

Does the crash happen with different backup sets?

[culver]

Yes. I even created a new set just to make sure. I just tested it with a new user profile with no success. If I turn off the "use hard drives as removable disks" Retrospect does not crash. This doesn't help me, but I thought it might help diagnose the problem.

[Mayoff]

Are you using a Removable Disk or a File Backup Set?

[culver]

Removable disk, I have an SATA card that I hot swap drives in and out of. I have been using this same setup for over a year. This is the first time I have had any issues.

[CallMeDave]

Quote:

---

If I turn off the "use hard drives as removable disks" Retrospect does not crash. This doesn't help me...

 

---

 

Why doesn't it help you? _Are_ you using hard drives as removable disks?

 

If you are, then turning the option off means you can't access your "device" for backup, then you'd never get to any point where the program would be requesting new media.

 

- Please describe your hardware configuration.

- Please detail your software configuration, including the RDU loading with Retrospect and the version of Mac OS X.

- When you reinstalled, did you allow the Retrospect Installer to delete your preference file, so that when you started over you entered your license information again?

 

 

Dave

[Mayoff]

Why not use a File Backup Set? It is much more common with hard disk backups.

[culver]

I have been spanning multiple hard drives for my backups. If there is a way to do this with File Backup let me know.

 

I reinstalled Retrospect 6.1.138 and trashed the prefs so it made me put in the SN. I use a SeriTek/1VE4 pci card. Drives mount and work just fine. I am able to copy data to and from drives attached to the card.

 

 

My computer details are as follows:

 

OS Version: 10.4.11 (Build 8S165)

Model: PowerMac3,6, BootROM 4.4.8f2, 2 processors, PowerPC G4 (3.2), 1.25 GHz, 1.5 GB

Graphics: ATI Radeon 9000 Pro, ATY,RV250, AGP, 64 MB

Memory Module: DIMM0/J21, 512 MB, DDR SDRAM, PC2600U-25330

Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2600U-25330

Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2600U-25330

Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6

Network Service: Built-in Ethernet, Ethernet, en0

PCI Card: usb, usb, SLOT-2

PCI Card: usb, usb, SLOT-2

PCI Card: usb, usb, SLOT-2

PCI Card: pci2020,8888, SLOT-2

PCI Card: ATTO ExpressPCI UL3S, scsi-2, SLOT-3

PCI Card: ATTO ExpressPCI UL3S, scsi-2, SLOT-3

PCI Card: SeriTek/1VE4 v.5.1.3,11/22/05, 23:47:18, ata, SLOT-4

Parallel ATA Device: ST3160812A, 149.05 GB

Parallel ATA Device: ST3160812A, 149.05 GB

Parallel ATA Device: PIONEER DVD-RW DVR-104

Parallel ATA Device: WDC WD3200JB-00KFA0, 298.09 GB

Parallel ATA Device: WDC WD3200JB-00KFA0, 298.09 GB

USB Device: USB TO IDE, Up to 480 Mb/sec, 500 mA

USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA

USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA

USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA

[Mayoff]

What file system was used on the hard disks? Are they all Mac OS Extended?

 

You are right, File Sets can not span to multiple disks.

 

Can you give more details about this crash? Does Retrospect itself display an error? What do you see on the screen when the crash happens?

[culver]

The entire crash report is in my original report. It gives way more detail than I can. Retrospect does not display an error, it goes straight to the Mac OS crash report. The Retrospect log has no mention of the crash.

[culver]

Yes I always use Mac OS Extended.

[CallMeDave]

Quote:

---

I have been using this same setup for over a year. This is the first time I have had any issues.

 

---

 

- What RDU is loading with Retrospect (he asks again)?

 

- Are there multiple Members of your Backup Set mounted at the time of the crash?

 

Robin asks for more details about the crash. You should provide them. The log does not, for example, describe the steps you're taking in advance, or at exactly what point in the operation things fail.

 

Make a list outlining what's happening. It will help others to help you.

 

 

Dave

[CallMeDave]

- Does the crash always happen with any particular one of the physical drives becoming full in advance of the Media Request window?

[culver]

Retrospect version 6.1.138

launched at 2/7/2008 3:49 PM

Retrospect Driver Update, version 6.1.13.101

 

 

I have tried to run backups several ways including running a new set form scratch. I have not loaded multiple members of the same set at the same time.

 

I run a script or start a backup and the first computer gets scanned. It seems that right as the scanning is done and Retrospect should be switching to coping the data to the backup set (or asking me for a disk) I get a system error that reports that Retrospect has unexpectedly quit.

 

I am going to try a fresh install of os X on a different computer to check an see if it is bad hardware.

 

Thanks again for the help.

[culver]

Dave

 

No it does not seem to matter what drive is mounted. I don't even get to the Media request window unless I turn off "use hard disks as removable media". I don't think it has to do with the backup drive being full as I have tried to create a brand new backup set on a fresh drive with the same result.

[CallMeDave]

Quote:

---

It seems that right as the scanning is done and Retrospect should be switching to coping the data to the backup set (or asking me for a disk) I get a system error that reports that Retrospect has unexpectedly quit.

 

---

 

Other then the "Media Handling" preference, are any other of your preferences settings different from their default?

[culver]

This has been fixed. It was an old ATTO scsi card that was malfunctioning. I pulled the card out of the computer and retrospect started working like a champ.

 

Thanks for all the help!

 

Joshua

[rhwalker]

If you look at the crash dump, that's consistent. The bad card was scribbling all over the kernel memory.

 

Russ