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Snapshot phase taking very long time to complete


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About six days ago, I noticed that it is taking a very long time to back up 15 - 37 GB of data on a Vista machine. Client machines running Xp Sp2 are backing up normally. Only the Vista machine has this problem. Upon inspection of the log, I noticed that the snapshot phase is the cause. This happened suddenly and for no apparent reason.


I am running Retrospect Pro 7.5.387 with driver update & hotfix (both have been runng well before the issue started).


I have uninstalled and reinstalled Retrospect; rolled back the system state to date prior to the problem starting with no effect on the length of time. Even a 10GB progressive backup takes 2 - 3 hours to complete and it is always due to the increased snapshot phase time.


Any ideas?

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