kwdoty Posted January 16, 2008 Report Share Posted January 16, 2008 Here is the situation: Corrupted OS due to trojan attack. Last good backup by Retrospect taken 1 day before. Created DR cd and followed the steps to restore. After restore completed successfully, the reboot of the client computer failed resulting in: Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM. I've gone through the process multiple times with no luck. The computer I'm trying to recover is a Dell Inspiron 9400 laptop. I am running: Retrospect version: 7.5.370 Driver Update and Hot Fix: 7.5.11.100 MultiServer & Disaster Recovery Add-on. Retrospect is running on a Win2003 server. Thanks Kim Link to comment Share on other sites More sharing options...
kwdoty Posted January 18, 2008 Author Report Share Posted January 18, 2008 I've had this post up for approx 48 hours now. Lots of you have taken a look, but so far no replys. Surely someone here can provide some insight on the correct procedure and conditions to complete a successful disaster recovery. I'd sure like to get this machine back up without a total reinstall of the os and software and be able to count on Retrospect to perform well with the next disaster. Any suggestions to get me on track with this would be greatly appreciated. Thanks Kim Link to comment Share on other sites More sharing options...
rhwalker Posted January 18, 2008 Report Share Posted January 18, 2008 Quote: Any suggestions to get me on track with this would be greatly appreciated. Contact Retrospect support and open a support incident. This is a user-to-user forum, and you seem to need faster and more complete support than is available here. Contact Retrospect support Link to comment Share on other sites More sharing options...
kwdoty Posted January 22, 2008 Author Report Share Posted January 22, 2008 It looks like this boils down to determining the correct procedure for doing a Disaster Recovery of a Dell 2-partition XP installation. Partition 1 is unnamed and partition 2 is the C:Windows partition. If anyone out there has experience with Retrospect disaster recovery of Dell computers, your contribution to this post would be appreciated. Tech support suggested not restoring the original boot.ini That got me past the missing system message,but still with an incomplete restore. No programs, etc. Thanks Kim Link to comment Share on other sites More sharing options...
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