mleffler Posted December 27, 2007 Report Share Posted December 27, 2007 I tried to do another backup using Retrospect Express 6.0.222 on a Dell running Windows XP Pro with SP2. I've had no problems before. No viruses according to Norton. Can someone help? Why should I get this message? I have no trouble reading files on my primary hard drive, drive C. Thanks. Mark Link to comment Share on other sites More sharing options...
lindahardesty Posted December 28, 2007 Report Share Posted December 28, 2007 Was this an automated backup or manual? Link to comment Share on other sites More sharing options...
mleffler Posted December 28, 2007 Author Report Share Posted December 28, 2007 Manual Link to comment Share on other sites More sharing options...
lindahardesty Posted December 29, 2007 Report Share Posted December 29, 2007 Look carefully at all the available volumes when you are selecting the volume for backup. There may be two drive c:'s - one that is available and one that is not. Try "forgetting" drive c:, then let Retrospect find available volumes again. Link to comment Share on other sites More sharing options...
mleffler Posted December 29, 2007 Author Report Share Posted December 29, 2007 Excellent!! Thank you!! That was it. Even though I'm an experienced computer user, some of the Retrospect Express interface and approach is a bit confusing. How did you get started? Is there a PDF that explains the orientation of this product? Thanks again. Mark Link to comment Share on other sites More sharing options...
lindahardesty Posted January 1, 2008 Report Share Posted January 1, 2008 I find it difficult, too. I think the interface could be improved a lot. For example, I got tricked into thinking I couldn't start a restore process, because the one I had already started was hidden behind that bland front window with the three options. Infinite patience and dogged persistence are my best suggestions. Also, try doing small test backups and restores when you are having a problem. The time it takes to do a full backup and restore is adds to the difficulty in learning the product. Link to comment Share on other sites More sharing options...
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