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can't read, error -1101 (file/directory not found)


yatcher
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When backing up user mailbox's on 2003 servers with exchange 2003 and retrospect 7.5 this error is reorted on a number of mailbox backups:

 

File "User\Inbox\1. Work Emails\Computer Associates\00000000a43d59a948e6c34aa6cdb42c69b1a4120700828ea114f7574f429413c07fc6e3bb0b0000017700260000828ea114f7574f429413c07fc6e3bb0b0000017770300000": can't read, error -1101 (file/directory not found)

 

What is this referring to when the mailbox appears to be intact and no files missing?

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  • 2 weeks later...

The following error is also recorded on some mailbox's:

 

T-630: MBDataInputStream::FillTemp: top->pMessage->GetProps failed., winerr -2147467259, error -3420

File "User\Inbox\0504 - Job\Inward\00000000a8fb56d348d00e4a9f548917b58dfff507006be032e66ff02a4595cfd8ace6009bd2000000090d7e00006be032e66ff02a4595cfd8ace6009bd2000000092d5e0000": can't read, error -3420 (unknown)

 

May not be related?

 

Solution for either problem?

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Heck no.

 

Last night, I got some more (below), so I am going to try NTBACKUP and see what happens.

 

Another thought is the lovely windows desktop search that Windows update popped on everyone's station. I wonder if that causes trouble (nahh, windows??).

 

Hmm, wonder if these were occurring before last night. It seems odd that it says exchangeserver2000. We have only ever used 2003 Ent (now on sp2, Gwise years earlier). I should dig around more.

 

- 1/8/2008 8:00:01 PM: Copying First Storage Group on EXS

Backup type: Full

T-9: MapError: unknown Windows error -1,018

T-9: TWDBExchangeServer2000::BackupRead: HrESEBackupReadFile failed, winerr -1018, error -1004

T-9: MapError: unknown Windows error -1,003

T-9: TWDBExchangeServer2000::StopDatabaseBackup: HrESEBackupCloseFile failed., winerr -1003, error -1004

Trouble reading files, error -1004 (Database Backup/Restore error)

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Followed the kb to the letter, and backup log says

 

 

- 1/11/2008 9:00:01 PM: Copying First Storage Group on EXS

Backup type: Full

T-9: MapError: unknown Windows error -1,018

T-9: TWDBExchangeServer2000::BackupRead: HrESEBackupReadFile failed, winerr -1018, error -1004

T-9: MapError: unknown Windows error -1,003

T-9: TWDBExchangeServer2000::StopDatabaseBackup: HrESEBackupCloseFile failed., winerr -1003, error -1004

Trouble reading files, error -1004 (Database Backup/Restore error)

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  • 2 weeks later...

That worked. I was looking at the wrong thing.

 

Ok, now, I finished MS instructions on cleaning corruption (moving mailboxes to another store, and exporting and importing public folders), and now NTBackup finishes without error. Before cleaning the corruption, NTBackup did NOT work, so I definitely HAD corruption, but it seems to be gone.

 

So, I tried to backup one of the mailboxes using Retrospect and get the following errors:

 

File "Brian Davis\Cabinet\JCA\VCLEE\0000000094cddb8854e62c428addf17bb11040350700cc09650a4cf6cc4ebd0cd054cb13c722000002d93bbd0000cc09650a4cf6cc4ebd0cd054cb13c722000002d9ea4b0000": can't read, error -1101 (file/directory not found)

File "Brian Davis\Cabinet\MDA\SSCPROTO\0000000094cddb8854e62c428addf17bb11040350700cc09650a4cf6cc4ebd0cd054cb13c7220000840901a10000cc09650a4cf6cc4ebd0cd054cb13c72200009eb14c090000": can't read, error -1101 (file/directory not found)

File "Brian Davis\Deleted Items\0000000094cddb8854e62c428addf17bb11040350700b6c916443f5e9c4faa98ede824cb655d000000009c6500008deec33dd072d04b98fe34d4a9c5f70f000000ea32790000": can't read, error -3420 (unknown)

File "Brian Davis\Junk E-mail\0000000094cddb8854e62c428addf17bb1104035070055e40534d54f384c87a8efa9a5f913f700000038000200008deec33dd072d04b98fe34d4a9c5f70f000000eabaf40000": can't read, error -3420 (unknown)

File "Brian Davis\Junk E-mail\0000000094cddb8854e62c428addf17bb1104035070055e40534d54f384c87a8efa9a5f913f700000038000200008deec33dd072d04b98fe34d4a9c5f70f000000eac0680000": can't read, error -3420 (unknown)

File "Brian Davis\Junk E-mail\0000000094cddb8854e62c428addf17bb1104035070055e40534d54f384c87a8efa9a5f913f700000038000200008deec33dd072d04b98fe34d4a9c5f70f000000eac0ca0000": can't read, error -3420 (unknown)

File "Brian Davis\Junk E-mail\0000000094cddb8854e62c428addf17bb1104035070055e40534d54f384c87a8efa9a5f913f700000038000200008deec33dd072d04b98fe34d4a9c5f70f000000eac1090000": can't read, error -3420 (unknown)

File "Brian Davis\Junk E-mail\0000000094cddb8854e62c428addf17bb1104035070055e40534d54f384c87a8efa9a5f913f700000038000200008deec33dd072d04b98fe34d4a9c5f70f000000eaca660000": can't read, error -3420 (unknown)

1/25/2008 6:30:40 AM: Snapshot stored, 23.8 MB

1/25/2008 6:31:04 AM: 6 execution errors

Remaining: 8 files, 3,132 KB

Completed: 39404 files, 5.2 GB

Performance: 186.6 MB/minute

Duration: 00:42:17 (00:13:46 idle/loading/preparing)

 

 

Why do I get these errors with Retrospect, but not with NTBackup? I ran NTBackup on the ENTIRE mail system and it reported 101 GB copied without any errors.

 

Now what? I am running a recycle full backup of the exchange server using Retrospect tonight, but I expect a pile of errors, making me wonder if I am stuck with NTBackup, and if so why?

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Ok, I went through the folders with corrupt messages and exported them to a PST file, and then deleted the folders. I emptied junk mail, and then emptied deleted mail.

 

By the time I retried the backup, there were new messages in junk and deleted mail, and I got errors again in those (admittedly useless) folders. Does this mean I have a corrupt junk mail and deleted mail folder? I am not having fun yet....

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I went to each mailbox and deleted the messages and folders that Retrospect says are corrupt. Now, it suddenly picks entirely new ones as corrupt. This makes me skeptical. Question, this is exchange enterprise, and mailboxes are larger than 2 GB. Is that a problem for Retrospect? Should not be I would think, but ...

 

I also got other general errors that were not there before. Here is an example:

 

- 1/27/2008 5:11:56 AM: Copying Matt Dwyer on EXS

File "Matt Dwyer\Cabinet\ECA\000000004f05b8d31742f647be2954e368fba4ba0700fa53bd248d2a7441964493152b4c0b04000000236eeb000023268af362a82748b0f13b95381a7aba00000006842b0000": can't read, error -1101 (file/directory not found)

File "Matt Dwyer\Cabinet\OFFICE\STATUS\000000004f05b8d31742f647be2954e368fba4ba0700fa53bd248d2a7441964493152b4c0b040000002b8318000023268af362a82748b0f13b95381a7aba000000ac2efa0000": can't read, error -1101 (file/directory not found)

T-865: MBDataInputStream::PrepareLongProperty: Failure (winerr = 0x80040102) to read long property 0x3fe1.

File "Matt Dwyer\Inbox\000000004f05b8d31742f647be2954e368fba4ba0100b6c916443f5e9c4faa98ede824cb655d00000000281d0000": can't read, error -1012 (feature unsupported)

File "Matt Dwyer\Inbox\000000004f05b8d31742f647be2954e368fba4ba0700b6c916443f5e9c4faa98ede824cb655d00000000281d000023268af362a82748b0f13b95381a7aba0000017f598f0000": can't read, error -1101 (file/directory not found)

1/27/2008 6:42:54 AM: Snapshot stored, 50.4 MB

1/27/2008 6:43:06 AM: 1 execution errors

Remaining: 4 files, 6,133 KB

Completed: 82531 files, 6.8 GB

Performance: 150.5 MB/minute

Duration: 01:31:09 (00:45:17 idle/loading/preparing)

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