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Restored files missing.


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Using Mac OSX server on xserve raid.

 

I backed up 1.2Tb data to an external hard disk using retrospect server 6.1.126. I then reformatted the raid array and then restored the data using the restore files and folders. Some folders are missing and some are empty. I'm sure they mus be there somewhere. Any ideas would be good. I'm currently rebuilding the catelogue which will take overnight.

 

Thanks

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If you are doing a full restore, then you need to use "Restore an entire volume". When you reach the destination selection, you can select "retrieve files and folders", if you don't want to overwrite anything.

 

If a folder appears empty, check the restore "files chosen" to see if the file is part of the snapshot.

 

Your restored items may be hidden due to the restore options you selected (permissions being set incorrectly).

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If what you actually want is to just Restore your files and folders then there is no requirement to select Retrospect's "Restore an entire disk" option (and oh, how I've noted for years and years that the option _should_ be worded as Mayoff quotes above, since a volume is not always a disk!)

 

Using the "Retrieve Files and Folders" setting (in the popup menu in the Destination Selection dialog box) results in all folders being copied to a single enclosing folder (that is named with the name of the Backup Set).

 

Using "Retrieve Files and Folders" or "Retrieve Just Files" will give each and every item the same permission matrix (owned by the current logged in Finder user). So items that you don't see are unlikely to be caused by file permission or inode settings.

 

If this is _not_ what you want to do, then you do need to use either "Restore Entire Disk" or "Replace Corresponding Files."

 

Retrospect can only Restore that which is noted in the Snapshot you are using. And without knowing how you did your Backup it's impossible to know where the fault might lie.

 

Mayoff's suggestion that you look in the Browser window accessible from the "Files chosen" button is the best way to see if the files you want were backed up properly.

 

 

Dave

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If you want the ability to restore Empty Folders and/or the ability to do a restore that includes the OS X permissions, you must use the Top Restore Option in this dialog box: http://screencast.com/t/rdsEGxJhjll

 

I used "restore an entire disk" because that is the text in this dialog box.

 

What you select on the destination selection, is your choice.

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Quote:

I used "restore an entire disk" because that is the text in this dialog box.

 


 

While I continue to maintain the utmost respect for you, I have to point out that you did not, in fact, write "restore an entire disk."

 

Instead, you used the more appropriate, although imaginary, "Restore an entire volume."

 

Perhaps this is the wording in the Windows product?

 

As to the Restore Type selection window shown in the linked graphic, I'm pretty sure that there is no difference between the top two selections here ("Restore and entire disk" and "Restore files from a backup") other then the default selection in the pop-up menu that will be shown later in the Destination Selection dialog.

 

The only information given in the Original Post was:

"I backed up 1.2Tb data to an external hard disk"

so we have no idea what the most appropriate sort of Restore might be. Maybe there are no empty folders. Maybe there is no need for permissions other then that of the current Retrospect user.

 

I'm still gonna guess that the missing files were not part of the Snapshot used for the Restore.

 

Personally, before I would ever intentionally delete valuable data ("I then reformatted the raid array...") I would have multiple backup copies, and would test to my own satisfaction that my procedures for restoring that data were sound.

 

 

Dave

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doh! You are right, I was dumb.

 

The top 2 restore option do actually do things a little different. The middle restore option doesn't restore empty folders in many cases, while the top option does. How permissions are handled is also different with these options. In the old days, you could not restore ASIP permissions with the middle option. Today, I don't think OS X permissions restore fully with the middle option.

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Quote:

The top 2 restore option do actually do things a little different

 


 

Perhaps I wasn't clear in my previous post.

 

I believe that whichever of the top 2 options is selected in the restore type window, it can be overridden later in the Destination Selection window. So it doesn't really matter which of the top two are chosen, as long as the later options are correct.

 

Compare:

 

- Immediate->Restore

- Restore an entire disk (top radio button)

- OK

- Select Backup Set and Snapshot

- OK

- Note settings of Destination Selection window:

Destination for restore...

Click Subvolume to use a folder.

Restore Entire Disk (pop-up menu)

Replace entire contents of (folder icon) Foo on Macintosh HD

 

 

With:

 

- Immediate->Restore

- Restore files from a backup (second radio button)

- OK

- Select Backup Set and Snapshot

- OK

- Click and hold pop-up menu; change selection to "Restore Entire Disk"

- Note all settings in Destination Selection window are now identical to those noted above

 

Are you suggesting that going forward with each of these steps will yield different results?

 

Dave

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