Can Retro OSX Backup ASIP Servers?

[puggman]

I know that Retrospect Server 5 for os9 will freeze up Appleshare IP servers, but will the OSX version of Retrospect server do the same?

[AmyJ]

Yes - they are technically the same version and use the same Apple specified file system calls to perform the backup.

[billeballe]

But how can we then backup a ASIP Server, we made the Update from the 4.3 Workgroup Backup and now we cant backup our file server?

[lv2ski]

Dear Dantz Customer,

 

 

 

Some customers have reported problems when backing up AppleShare IP servers

 

with both Retrospect 4.3 and 5.0.

 

 

 

There is one problem reported with Retrospect 5.0 running on an ASIP server,

 

where Retrospect is definitely not the cause:

 

 

 

The ASIP server crashes when Retrospect 5.0 autolaunches or is

 

launched from an alias.

 

 

 

We have identified this to be a problem between Mac OS 9 and the ASIP

 

software that may occur when any Carbon-style application is launched from

 

an alias. We have duplicated this behavior using other Carbon applications,

 

and we have reported the issue to Apple.

 

 

 

Other reported problems currently under investigation include:

 

 

 

Retrospect 4.3 running on an ASIP server asserts failure or

 

hangs during the backup's copy phase.

 

 

 

The ASIP server locks up when the first user logs in following

 

a backup of the server with the Retrospect 4.3 client.

 

 

 

The ASIP server crashes at the beginning of a backup with the

 

Retrospect 5.0 client.

 

 

 

Retrospect returns "error 1 (unknown)" for some files backed

 

up from an ASIP server with the Retrospect 5.0 client.

 

 

 

Due to the complexity of the AppleShare IP software and the difficulty in

 

reliably reproducing these behaviors in a controlled environment, Dantz has

 

been unable to establish that Retrospect is the cause of these problems. As

 

such, we have opened a developer support case with Apple to determine the

 

root cause of these issues.

 

 

 

We consider this to be a matter of the highest priority, and we will provide

 

additional information on these issues as soon as we have anything

 

significant to report.

 

 

 

Thank you

 

 

 

Dantz Technical Support