stevlevin Posted April 3, 2003 Report Share Posted April 3, 2003 I have successfully used my Maxtor One-Touch drive with Retrospect Express 5.0.205 to back up my G3 Macintosh laptop with OS 9.1 via firewire. Recently, however, the backup hung the computer at the step of "Deleting Files" in the progress box. I forced quit, then tried it again with the same result. Fortunately, it appears that the backup of files went through. How do I address the problem of getting hung? Thanks much. Link to comment Share on other sites More sharing options...
AmyJ Posted April 4, 2003 Report Share Posted April 4, 2003 5.0.205 is an old version - try upgrading to 5.0.238. Many changes have been made between the two versions. http://www.dantz.com/en/support/updates.dtml If you continue to experience problems, try the following troubleshooting: - Make sure the Firewire drive is isolated, and not on a chain with other devices - Try manually deleting the files - does the Finder hang? - Check the Maxtor drive with a disk utility, such as Norton, Tech Tools or DiskWarrior Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.