Weitzman Posted September 6, 2002 Report Share Posted September 6, 2002 Why am I losing the drive icon for my La Cie pocket drive, which is my backup drive, when I make a backup. Only occurs when using Retrospect express? Does not happen when I use other backup programs. Link to comment Share on other sites More sharing options...
AmyJ Posted September 9, 2002 Report Share Posted September 9, 2002 Hard drives are mounted / unmounted by the Operating System, and Retrospect will never send a command to unmount your local hard drive. That your drive is unmounting could indicate a communication issue or a conflict in the system. 1) Make sure you are using a File backup set - not a removable disk backup set. You can determine what kind of backup set you are using by going to Configure > Backup Sets. Configure your set to see the type in the top left corner of the box. 2) Try an immediate backup with base extensions (plus any extensions that may be required to access your hard drive). 3) Is the drive plugged directly into the computer? If not, take it off the hub and make a direct connection to the computer. Try a different cable. 4) Try the backup on a different backup computer. Link to comment Share on other sites More sharing options...
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