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Posted

Hello,

 

 

 

I downloaded the update 5.0.238 and ran the installer. When I launch Retrospect, it still shows the version number 5.0.205. Does anyone know why the update did not take? I also updated the driver...then rebooted...done this several times...even re-downloaded the update...Thanks!

Posted

Try moving the following folder to a safe location:

 

 

 

Library/Preferences/Retrospect

 

 

 

Uninstall the current application and install the 5.0.238 version. Move the Retrospect folder back to the above listed location (replacing the folder created in the new installation).

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