Retrospective Posted July 4, 2002 Report Share Posted July 4, 2002 Hi, all! I am new to this list. I would probably never knew about its existence, but I had to look for help. The problem is really maddeningly stupid, but I have no clue what causes it. (G4, 500MHz, 896MB of memory, OS 9.2.2 and OSX 10.1.5 on separate partitions) I have installed an upgrade from version 4.3 to version 5.0.205 while running OS 9.2.2 about a week ago and everything worked as expected. Today, I tried to install the same version while running OSX 10.1.5. After installation process was finished, I got the window where I was supposed to input my name and the administrator's password. Needless to say, I wrote the same name and the same password I usually do when I log in at startup. And... Retrospect rejected it! I tried many times--using long name and short name--to no avail. What's wrong?! What is going on?! I would appreciate it if someone would shed some light on me. Quote Link to comment Share on other sites More sharing options...
IrenaS Posted July 5, 2002 Report Share Posted July 5, 2002 Is the password that you normally use to log in longer than four characters? Does it contain spaces? Have you made absolutely certain that your caps-lock isn't on? If none of the above apply, try creating a new admin account from the Users preferences pane, and using that username and password to launch Retrospect. Irena Solomon Dantz Tech Support Quote Link to comment Share on other sites More sharing options...
Retrospective Posted July 7, 2002 Author Report Share Posted July 7, 2002 Hi, Irena, Yes, the password was longer than 4 characters and it didn't contain spaces. Caps lock was off. I tried your suggestion, though, and I changed the admin password, since it contained one character typed with the modificator key on. The new password didn't contain any modificator key. It helped! I was able to start Retrospect with no problem. It also solved an identical problem with another program (VirtualPC v.5) which misbehaved in the exact same way. Thanks a lot! Rob Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.