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6.5 Client on Vista crashes Retrospect on Server


bspachman

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I've been running Retrospect Professional (6.5.382) on my Win2k server for several years. Recently, one of the backup clients was upgraded to Vista. I installed what I think is the appropriate client for Vista (6.5.140), but backing up this client machine fails every time with an assert.utx error.

 

I have tried turning off System State, Security Information, Forcing Outlook backups, and still I come in the next day to find Retrospect crashed when backing up this Vista machine.

 

Here's the beginning of a typical example from the Assert_log:

 

Code:


OS: Windows 2000 version 5.0 (build 2195), Service Pack 4

Application: C:\Program Files\Dantz\Retrospect\Retrospect.exe, version 6.5.382

Exception occurred on 10/16/2007 at 4:04:35 AM

Exception code: C0000005 ACCESS_VIOLATION

Fault address: 6060A696 0001:00009696 meson.dll

 

 

Thread ID: 00000438, Name: Execution thread

 

EAX:10F5BF14 CS:001B EIP:6060A696 EFlags:00010282

EBX:002F6AB8 SS:0023 ESP:1145C868 EBP: 1145C8AC

ECX:FFFFFC07 DS:0023 ESI:1145C948 FS: 003B

EDX:10745C38 ES:0023 EDI:1145C8F4 GS: 0000


 

Any ideas? An updated Vista client that will work with Retrospect 6.5? Some files that can be excluded from the backup?

 

Best,

Brad

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