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Application Exception Error


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I have been running Retrospective Express HD on my Windows XP laptop for several years with no problems. I recently tried to upgrade Micorsoft Excel from version 2000 to version 2003 but encountered problems that prevented the upgrade. Since that time I have not been able to run Retrospective Express HD. Each time I try I am confronted with the following message


Application has generated an exception that could not be handled.


Process id = 0xf34 (3892) Thread id = 0xd38 (3384).


I have tried uninstalling and reinstalling Retrospective Express HD but I get the same problem. I don't know where to turn next. Any suggestions would be appreciated.



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