Retrospect crash and loss of all settings.

[mcowley]

Hello all.

 

I was working with Retrospect on a 2003 server, looking for some files in the restore wizard. During this wizard retrospect locked up and I closed the application. When it was restarted, it started like it was just freshly installed. It was asking for licence keys and there were no backup jobs or media sets.

 

I do have a current backup of the server as of yesterday, so I restored the c:\program files\retrospect directory to an alternate location. Backed up the current directory and copied the restored directory in its place. This still did not restore my original settings.

 

I've tried to locate anything that looks like a configuration file that retrospect loads, but I can't find one.

 

My question is, how do I restore my retrospect to as it was at last nights backup?

 

 

From the Retrospect help menu.

Single Server

7.5.324

Driver update and hotfix version 7.5.6.105

[jakearama]

I have had the same thing happen to me with 7.5 twice in the last week. A crash, then it opens and asks for my registration number and all settings are gone! HELP

[mcowley]

Can anyone offer me a solution at all?

[jamester]

I've had the same issue just now. Hopefully it won't happen twice.

[jamester]

FYI: I managed to resolve my issue with backups of our Config75.dat and .bak files in the Retrospect program directory. (I know that doesn't help much if you don't have a backup of those files, but hopefully that info will help somebody!)

[Guest]

I backup my retrospect settings folder every night via ntbackup, mine breaks ervery few weeks and needs to be restored