Network Backup Not Copying All Files

[clintsri]

I'm running a script that should backup an entire networked volume. It executes without error, however when I check to see if everything was transferred to tape successfully I can see that only a small portion of the files were actually copied. Any ideas what might be causing this?

 

Thanks!

Clint

[rhwalker]

What selectors are you using? (I suspect that this is the real important thing to investigate)

 

How is the source specified? (anything funny like subvolumes, etc.?)

 

This is a mounted network volume, correct?

 

It's being backed up on the client that has it mounted, not on the server that is serving it, right?

 

What protocol is being used for the network share? (e.g., AFP, SMB, etc.)

 

Is it the machine running Retrospect that has the volume mounted? Or, instead, is it a Retrospect client machine that has the volume mounted?

 

And, the usual configuration questions:

What version of Retrospect? What Mac OS version? Etc.

 

Russ

[clintsri]

Thanks for the reply!

 

I've just changed the selector to "All Files" and am hoping that fixes the issue.

 

The source is specified as a volume "Macintosh HD", no sub volume wierdness. It's actually an interal disk on a client machine, running retrospect client 6.1 and mac os x server 10.4.7.

 

Retrospect server version 6.1 is running on another machine on the network which runs os x server 10.3.9. It connects to the client machine with no problems and runs it's back up "successfully", however once I check our tape it shows that a few of the files were left off.

 

Let me know if I've left anything out that you still need to know. The selector was previously set to "exclude any folder that contains the word temp". I've since changed it to "All Files" and am hoping that will fix things.

 

- Clint

[rhwalker]

(1) The name ("All Files") of the selector doesn't mean anything; it's the content of the selector that matters.

 

Have you checked to see what your "All Files" selector is selecting?

 

(2) I'm confused. How are you backing up this volume? In your initial post you indicated that an entire "networked volume" was not being backed up, leading me to believe that you had a second machine that was mounting the "networked volume", and that the second machine was being backed up. Yet your most recent post seems to indicate that the volume is NOT a networked volume, but instead is an internal disk on a machine that is running Retrospect client.

 

(3) You haven't provided full version numbers of Retrospect or the Retrospect client, only "6.1". Which versions are they?

 

(4) When "Retrospect server version 6.1" "connects" to the client machine, is it mounting a network volume from the client machine and then backing up the mounted network volume from its own /Volumes, or, instead, is it chatting with the Retrospect client, which passes data from a local (non-network volume) internal disk to Retrospect server?

 

Your configuration is unclear.

[clintsri]

Regarding #1, I'm not sure how to see what "All Files" is selecting. I have the entire hard disk highlighted as my source volume. Is this what you are referring to?

 

Regarding #2, you're correct on the last part. This is in fact an internal disk on a machine running the client application. I just called it a network backup because it's another machine on the network, NOT a mounted volume on the main machine running Retrospect server. My mistake.

 

Regarding #3, Retrospect is version 6.1.126 and the client is version 6.1

 

Regarding #4, the server is basically just chatting with the client which passes data from a local internal disk to the server.

 

Thanks,

Clint

[rhwalker]

Quote:

---

I'm not sure how to see what "All Files" is selecting.

 

---

If you mean what are the selector's specifications, on the Retrospect application, Special > Selectors, highlight the selector, click "Edit", observe the specifications for the selector.

 

If you mean the files chosen by the selector on the particular machine, on the Retrospect machine, Immediate > Backup, choose the source volume, choose a destination (that won't be used), click the Selecting button, click the "Fewer Choices" button if it is showing, choose the particular selector ("All Files"), click Preview to see the full list of files that would be backed up if you went ahead with the backup. Check to see if this is the list of files that you are expecting.

 

Quote:

---

Retrospect is version 6.1.126 and the client is version 6.1

 

---

Because this is a client machine, the client version may be significant (although I still believe that it is a selector issue). "6.1" for the client version is not sufficient. The last released Retrospect Client for Macintosh was 6.1.130. The Retrospect clients are at the following link:

Retrospect Mac updates

 

There are at least three ways to obtain the client version information:

 

(1) launch Retrospect Client, observe version information given in the upper right corner of client window;

(2) doing a "Get Info" on the Retrospect Client, observe version; or

(3) on the Retrospect Server machine, Configure > Clients, select the client, click the Configure button, then click the configure tab, observe Version information.

 

For the third time, please provide version information. This is getting tiring.

 

Russ

[twickland]

Quote:

---

[W]hen I check to see if everything was transferred to tape successfully I can see that only a small portion of the files were actually copied.

 

---

How are you determining this? Did you go to Report> Contents? If so, you will only see the contents of the particular backup session you selected. If you have multiple sessions in the backup set and you are performing Normal (incremental) backups, you would expect to see only those files that were new or recently modified and not everything on the volume.

 

To see everything on a particular volume that was backed up, you must use the Snapshot of the volume. Go to Immediate> Restore> Restore from a backup, select the volume's snapshot, and then browse through the files that Retrospect displays.