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Access LTO3 Tape locks up whole system.

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Windows XP SP2,

Adaptec ASC-29320A SCSI Card,

IBM Ultrium LTO2 (running fine),

HP storageworks LTO3 (Brand new)


If we load a tape on request from Retrospect the wole machine locks up and requires a hard reboot.


We have tried different cables, different tapes, and having only the LTO3 connected to no avail.


Any thoughs on what to try next would be appreciated.




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I disabled the LTO3 tape drive in Device Manager and it still froze when a tape is put in. I then disabled the LTO2 as well but still no go.

There's no loader to disable (apart from me :-)


It appears to work fine with the software the drive came with but not with Retrospect :-(


Anyhting else to try? I didn't come across many threads with this problem.

One that's close


but they don't mention wether they resolved it. I've asked in that thread and hopefully will get aresponce.




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