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5 hour Snapshot storing 119.3 MB


molsen

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5 hour snapshot - Help needed

 

Been using retrospect professional since april with a Fantom Ext USB2 drive; completes < 10 minutes.

Recently upgraded to Ext USB2 Western Digital myBook Premium ES (WD5000F032) and on 2nd plus backups, retrospect snapshot is spending > 5 hours.

 

I tried reformatting myBook to no avail. 1st retrospect backup works as expected, but experience troubles on subsequent backups to original backupset.

 

 

+ Retrospect version 7.5.387

Launched at 8/5/2007 1:26 AM

+ Driver Update and Hot Fix, version 7.5.12.103

 

+ Executing Immediate Backup at 8/5/2007 1:26 AM

To Backup Set V3000BackupSet A...

 

- 8/5/2007 1:26:00 AM: Copying MichaelOlsen (C:)

8/5/2007 6:57:18 AM: Snapshot stored, 119.3 MB

8/5/2007 6:57:30 AM: Comparing MichaelOlsen (C:)

8/5/2007 7:07:37 AM: Execution completed successfully

Completed: 8165 files, 3.9 GB

Performance: 442.8 MB/minute (513.0 copy, 390.2 compare)

Duration: 05:41:36 (05:23:48 idle/loading/preparing)

 

 

- 8/5/2007 7:07:37 AM: Copying Datasafe (X:)

8/5/2007 7:08:05 AM: Snapshot stored, 697 KB

8/5/2007 7:08:06 AM: Comparing Datasafe (X:)

8/5/2007 7:08:20 AM: Execution completed successfully

Completed: 56 files, 292.2 MB

Performance: 1062.1 MB/minute (973.6 copy, 1251.8 compare)

Duration: 00:00:43 (00:00:09 idle/loading/preparing)

 

Any help would be appreciated.

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  • 2 weeks later...

I suspect it may have something to do with Intelligent drive management features — Sales Specs say: The My Book drive turns itself on and off with your computer.

 

Possibly it is interferring? I am searching for some way to disable it.

 

RetroSpect Techincal Support:

Looks like there are NO support people monitoring this forum. I've never owned a product that didn't offer technial support. Is there somewhere that we can get technical support for Retrospect on this kind of problem without having to pay for it?

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