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Practive backup client sending defered error every 12 seconds

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One of my clients using Proactive is spitting out an 'information' message every 12 to 13 seconds saying the user has deferred the backup. I know the user has not deferred the backup since this has been going on for days. I set the client countdown to 0 and it backed up but I need to have the countdown back up again at some point. I tried removing the client and then adding it again but no dice. Any ideas.



James Murgolo

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