gtole Posted July 15, 2002 Report Share Posted July 15, 2002 I have retrospect 4.3a with all the latest updates and drivers but I still can't get retrospect to work with the internal combo drive. I have checked that I have all the latest extensions etc. I'm running OS 9.2 with a titanium powerbook G4 800mhz with conbo drive . Any suggestions. Link to comment Share on other sites More sharing options...
AmyJ Posted July 16, 2002 Report Share Posted July 16, 2002 While in Retrospect, go to Configure > Devices > Device Status. Please list Vendor, Product and Version. What is not working? What errors are you getting? Please provide specific information about what exactly isn't working. Link to comment Share on other sites More sharing options...
gtole Posted July 16, 2002 Author Report Share Posted July 16, 2002 The Combo drive I'm trying to get to work is the Matshita CD-RW CW-8121 version AA17 which on the dantz site says is supported. In the devices menu it shows it and reconises it but when I go to backup it says Sorry no disc storage device found. Link to comment Share on other sites More sharing options...
AmyJ Posted July 24, 2002 Report Share Posted July 24, 2002 Some users have reported problems with backing up to the internal CD-RW drive in some Apple Powerbooks. The particular drive, the Panasonic (Matshita) 8121 would produce an error 100 when backing up. We are pleased to announce that this has been fixed with the release of the Retrospect Driver Update (RDU) 2.8. This free RDU, for use with Retrospect and Retrospect Express 5.0 for Mac only, may be downloaded at: ftp://ftp.dantz.com/pub/updates/rdu28.sit There is also a link to the updates page from the Dantz homepage, at www.dantz.com. If you have any further questions, please visit our web support page at: http://www.dantz.com/support Newly supported devices in RDU 2.8 for MACINTOSH Retrospect 5.0: Seagate USB 2.0 Travan 40 (TR-7) Seagate USB 2.0 Travan (TR-5) Sony LIB-152E Sony LIB-302 Sony CRXP-90-MU Support for WORM media added for Sony SDX-500C (firmware update required) Download: ftp://ftp.dantz.com/pub/updates/rdu28.sit Link to comment Share on other sites More sharing options...
gtole Posted July 24, 2002 Author Report Share Posted July 24, 2002 That's great for people running 5.0 but what about us running 4.3a? Link to comment Share on other sites More sharing options...
AmyJ Posted July 24, 2002 Report Share Posted July 24, 2002 This drive was not supported with Retrospect 4.3. Support for this drive became available in Retrospect 5.0. www.dantz.com/index.php3?SCREEN=compatibility_list_detail&id=437 Link to comment Share on other sites More sharing options...
gtole Posted July 24, 2002 Author Report Share Posted July 24, 2002 So now you are telling me In have to buy retrospect 5.0? Link to comment Share on other sites More sharing options...
AmyJ Posted July 24, 2002 Report Share Posted July 24, 2002 Unfortunately, 4.3 does not include the necessary components to work with this drive. This drive was not qualified until _after_ the release of Retrospect 5.0, our currently shipping version, and was never supported by version 4.3. Link to comment Share on other sites More sharing options...
AmyJ Posted November 19, 2002 Report Share Posted November 19, 2002 Panasonic CW-8121 (Apple) drive Due to potential dataloss issues with this drive, the minimum supported drive firmware revision is AA21. This firmware revision (or later) is on drives included with the currently shipping PowerBook G4 computers new as of 11/2002. Firmware revision AA21 addresses a serious dataloss defect where used discs will have an "erased" status and drastically improved performance when used with Retrospect. Dantz is working closely with Apple in regards to availability of the AA21 updater for earlier PowerBook G4 computers. Link to comment Share on other sites More sharing options...
Mayoff Posted April 14, 2003 Report Share Posted April 14, 2003 To be notified if the compatibility for the 8121 is improved or if a firmware update becomes available, please sign up for this notify mailing list: http://list.dantz.com/mailman/listinfo/8121_firmware Link to comment Share on other sites More sharing options...
Mayoff Posted July 17, 2003 Report Share Posted July 17, 2003 Dantz has worked very closely with Apple to improve Retrospect support for optical storage devices that ship with your Macintosh hardware. Now available on the Dantz website are Apple firmware updates for the MATSHITA CW-8121 Combo Drive and MATSHITA UJ-815 SuperDrive. The Apple CW-8121 firmware updater is for customers with earlier versions of the PowerBook G4. It updates the CW-8121 pre -AA21 firmware to AA21. The Apple CW-8121 firmware update requires Mac OS 9 to update. The Apple UF-815 firmware updater is for customers with earlier versions of the PowerBook G4 with pre-D0CB firmware. It updates the UJ-815 firmware to D0CB. The Apple UJ-815 firmware update requires Mac OS X to update. THE APPLE FIRMWARE UPDATES ONLY PROVIDE CHANGES NECESSARY FOR RETROSPECT SUPPORT AND ARE NOT NEEDED BY NON-RETROSPECT CUSTOMERS WITH OLDER DRIVE FIRMWARE. Download info and critical upgrade directions are found at the following URL: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=28020 Link to comment Share on other sites More sharing options...
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