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Powerbook G4 Titanium and retrospect 4.3a problem


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I have retrospect 4.3a with all the latest updates and drivers but I still can't get retrospect to work with the internal combo drive. I have checked that I have all the latest extensions etc. I'm running OS 9.2 with a titanium powerbook G4 800mhz with conbo drive . Any suggestions.

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While in Retrospect, go to Configure > Devices > Device Status. Please list Vendor, Product and Version.

 

 

 

What is not working? What errors are you getting? Please provide specific information about what exactly isn't working.

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The Combo drive I'm trying to get to work is the Matshita CD-RW CW-8121 version AA17 which on the dantz site says is supported. In the devices menu it shows it and reconises it but when I go to backup it says Sorry no disc storage device found.

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Some users have reported problems with backing up to the internal CD-RW drive in some Apple Powerbooks. The particular drive, the Panasonic (Matshita) 8121 would produce an error 100 when backing up.

 

 

 

We are pleased to announce that this has been fixed with the release of the Retrospect Driver Update (RDU) 2.8.

 

 

 

This free RDU, for use with Retrospect and Retrospect Express 5.0 for Mac only, may be downloaded at:

 

 

 

ftp://ftp.dantz.com/pub/updates/rdu28.sit

 

 

 

There is also a link to the updates page from the Dantz homepage, at www.dantz.com.

 

 

 

If you have any further questions, please visit our web support page at:

 

 

 

http://www.dantz.com/support

 

 

 

Newly supported devices in RDU 2.8 for MACINTOSH Retrospect 5.0:

 

 

 

Seagate USB 2.0 Travan 40 (TR-7)

 

Seagate USB 2.0 Travan (TR-5)

 

Sony LIB-152E

 

Sony LIB-302

 

Sony CRXP-90-MU

 

Support for WORM media added for Sony SDX-500C (firmware update required)

 

 

 

Download: ftp://ftp.dantz.com/pub/updates/rdu28.sit

 

 

 

 

 

 

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Unfortunately, 4.3 does not include the necessary components to work with this drive. This drive was not qualified until _after_ the release of Retrospect 5.0, our currently shipping version, and was never supported by version 4.3.

 

 

 

 

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  • 3 months later...

Panasonic CW-8121 (Apple) drive

 

 

 

Due to potential dataloss issues with this drive, the minimum supported drive firmware revision is AA21. This firmware revision (or later) is on drives included with the currently shipping PowerBook G4 computers new as of 11/2002. Firmware revision AA21 addresses a serious dataloss defect where used discs will have an "erased" status and drastically

 

improved performance when used with Retrospect. Dantz is working closely with Apple in regards to availability of the AA21 updater for earlier PowerBook G4 computers.

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  • 4 months later...
  • 3 months later...

Dantz has worked very closely with Apple to improve Retrospect support for optical storage devices that ship with your Macintosh hardware.

 

Now available on the Dantz website are Apple firmware updates for the MATSHITA CW-8121 Combo Drive and MATSHITA UJ-815 SuperDrive.

 

The Apple CW-8121 firmware updater is for customers with earlier versions of the PowerBook G4. It updates the CW-8121 pre -AA21 firmware to AA21. The Apple CW-8121 firmware update requires Mac OS 9 to update.

 

The Apple UF-815 firmware updater is for customers with earlier versions of the PowerBook G4 with pre-D0CB firmware. It updates the UJ-815 firmware to D0CB. The Apple UJ-815 firmware update requires Mac OS X to update.

 

THE APPLE FIRMWARE UPDATES ONLY PROVIDE CHANGES NECESSARY FOR RETROSPECT SUPPORT AND ARE NOT NEEDED BY NON-RETROSPECT CUSTOMERS WITH OLDER DRIVE FIRMWARE.

 

Download info and critical upgrade directions are found at the following URL:

 

http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=28020

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