Jump to content

Retrospect Express HD 2.0 and Vista -- folder names wrong!


Recommended Posts

I installed Retrospect Express HD 2.0 on my new Vista system -- bought it by download after my 1.0 installs from my Maxtor CD kept failing. All my restore points from my old computer show up just fine.


But I want to make a fresh backup of my new computer's files. In Setup, I can choose the C: drive fine, but the directory tree shows 'Documents and Settings' off the C: root, rather than 'Users' which Windows Explorer sees. Further, clicking the + won't expand the Documents and Folders contents so I can see them.


So why is Setup detecting the old XP directory structure on my new Vista computer??? And how can I force it to see the correct directory structure so I can force a full backup?




Link to comment
Share on other sites

A little correction here. When I looked more closely at the folder list, I found the Users folder, just where it should have been. It backed up fine, so there's no real problem here.


I'm still puzzled why a "Documents and Settings" folder should appear off the root of the drive, when Vista doesn't show one in Windows Explorer. There are a few other inconsistencies between the Explorer view and RE-HD2's, but I'm not too worried about them.


So my problem is really a non-problem!



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...