Restore Image NOT WORKING!!!

[Ralf_CT]

There have been numerous posts in this section relating difficulties experienced with Restore images and burning them to CD. I always thought the purpose of backup Software was to get me up-and-running ASAP after a system crash/malfunction.

 

I've now battled for almost a week to restore my data using a Retrospect 6.5 Restore image. First I was unable to burn the 779MB image to a 700MB disc. I then looked for 800MB discs ... without success. As a last resort I bought a DVD-Writer, hoping this would burn an image from which I can boot. I've burned the image, but am not able to boot from it.

 

I'm using Nero. Can someone PLEASE tell me how I can burn a bootable Retrospect Restore image to DVD. Do I simply burn the ISO image to DVD or must I add additional files to make the disc bootable?

 

I'm not impressed with Retrospect or the fact that we must pay for technical advice relating to their product. Judging by the user difficulties experienced EMC Insignia are making more money on the support side than on the software sales side.

[rhwalker]

Quote:

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Can someone PLEASE tell me how I can burn a bootable Retrospect Restore image to DVD. Do I simply burn the ISO image to DVD or must I add additional files to make the disc bootable?

 

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See this post from the head of EMC support for the answer:

DVD is not supported

[jpcallan]

The link "DVD is not supported " in the previous post is no longer working. Using it simply returns to the forum home page.

[IanHamilton]

I used ImgBurn to burn the ISO and it worked enough to get the OS back to the point where retrospect could restore. I could not finish the test since I was trying to restore to a Virtual Machine with different hardware etc.