rsavoie Posted July 17, 2007 Report Share Posted July 17, 2007 Hi, I've recently purchased Retrospect 7.5 and I'm having a strange problem. I created an automated backup script. It does a normal daily backup of my C: drive to a file on my data drive (D:), and a recycle backup every two months. The script seems to work well ~ the backup looks fine. However, if I start Retrospect manually, to check the status for instance, the tool will hang on exit for 15 minutes or more with the disk running like crazy. The application completely stops responding. I tried a forced exit once, but that didn't work and only succeeded in completely thrashing both the catalog and the data store so that they were not restorable. Why would that happen if it isn't in the middle of a backup? What is going on? Please advise -Ray Quote Link to comment Share on other sites More sharing options...
ctb2 Posted July 18, 2007 Report Share Posted July 18, 2007 I have this same problem. Based on a forum search this actually looks like a very common problem but I have never seen a reasonable explanation. Why does this happen and what can be changed to make it stop? I end up force quitting Retrospect quite a bit just to apply an update, and this can't be a clean way to exit. Probably leads to corrupted catalog files or worse. Quote Link to comment Share on other sites More sharing options...
rsavoie Posted July 20, 2007 Author Report Share Posted July 20, 2007 So, does EMC tech support actually read these forums? -Ray Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 20, 2007 Report Share Posted July 20, 2007 Try to turn off Windows XP system restore. It may help ======================================= From the forum rules you agreed to when creating the forum account: Welcome to the EMC Forum, Thank you for your participation in the EMC community based forum. Our community-based forum is not an official means of contacting EMC support. If you have an urgent question or would like to discuss a specific Retrospect topic with a EMC technical support representative. You can re-read the welcome info at: http://forums.dantz.com/ubbthreads/showflat.php/Cat/0/Number/22947/an/0/page/0#Post22947 Quote Link to comment Share on other sites More sharing options...
rsavoie Posted July 20, 2007 Author Report Share Posted July 20, 2007 Hi, Thank you for the help. Where exactly does that option live? I checked the Retrospect preferences and the script's options, but couldn't find it. Or is it a Windows XP thing? Regards, Ray Quote Link to comment Share on other sites More sharing options...
rsavoie Posted July 20, 2007 Author Report Share Posted July 20, 2007 Never mind - I found it. Should I turn it off for just the data drive or for both the main drive and the data drive? -Ray Quote Link to comment Share on other sites More sharing options...
rsavoie Posted July 20, 2007 Author Report Share Posted July 20, 2007 Wow - that did it. I turned off system restore on the data drive only and the problem went away. (FYI: The backup data set is a file on the data drive.) To turn off system restore: right click on 'My Computer' and bring up the 'Properties' window, then click on the System Restore tab. You can enable or disable individual drives, or turn it off altogether. Thanks! -Ray Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 20, 2007 Report Share Posted July 20, 2007 Thank XP System Restore for trying to backup your backup, resulting in a slow quit. Quote Link to comment Share on other sites More sharing options...
ctb2 Posted July 25, 2007 Report Share Posted July 25, 2007 That seems to have fixed the hang on exit problem. Thanks for the answer! Quote Link to comment Share on other sites More sharing options...
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