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loading Express HD Setup button doesn't lauch program??


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quite frustrating...any help appreciated... I push the back up button on my Maxtor OneTouch II it then launches Express HD but only offers the "Setup" button to click on... When I do, it doesn't do anything...just sits there.... I've loaded it on 2 different Windows XP Proff SP2 computers and I have the exact same problem. I've contected via USB and Firewire...with or without pushing button.... the software just doesn't do a thing! Help...thanks.

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