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error -100 (device rejected command) - Retrospect 7.0


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Hi,

I'm using Retrospect 7.0.344 (device upd. 7.0.12.105) with Sony Library Lib-162 equipped with one Sony AIT-2 Drive (sdx500c). The tape library is connected to the HP Smart Array 641 Controller - and it's the only device connected to this adapter, properly terminated.

 

The problem: I kept receiving error -100 (device rejected command) error randomly.

That's strange - sometimes this happens on the 1st tape from backup set after 10GBs, sometimes 120GBs are correctly backed up & the error happens on the 3rd tape etc. This seems to be totally random - I couldn't find any dependency. Btw. the Sony drive & library both have newest firmware available.

 

Any idea why this is happening? What to do with it?

 

thanks, .stepan

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