TorLundgren Posted March 31, 2007 Report Posted March 31, 2007 I'm trying to set up a client on a computer, and am having trouble logging in (from the Restrospect server). When I try to log it, it requests a password. I don't have the password (this client was originally installed, and used a few months ago, but is now not connected to the Retrospect server), so I can't log in. There doesn't seem to be anywhere on the client to change the password. I looked through the knowledge-base, and the one article I found on the subject suggested that the only solution was to uninstall the client, reboot and then reinstall the client. I did this (a couple of times), but each time, the settings from the client install remain the same. Is there an easier, better way to zero the client settings and/or change the password? Any other related suggestions? Thanks!
Lennart_T Posted March 31, 2007 Report Posted March 31, 2007 "Uninstall" means running the installer application and select the "Uninstall" option. It doesn't mean dragging the application to the trash using the Finder. So, which one did you do?
TorLundgren Posted March 31, 2007 Author Report Posted March 31, 2007 Dragged to trash, of course! :-) Will try the other option. Seriously, though, does anybody know where the client stores its settings? It seems odd that a) there's no way to change the password in question programmatically and there is no preferences file or similar thing that can be deleted, rather than the whole uninstall/reinstall business. Any suggestions?
CallMeDave Posted March 31, 2007 Report Posted March 31, 2007 Quote: does anybody know where the client stores its settings? In modern client installs: /Library/Preferences/retroclient.state In older installs, it might live in other places. Use: sudo locate retroclient.state to find it.
cfarscott Posted April 18, 2007 Report Posted April 18, 2007 Besides the obvious answer "the GUI", is there any other way to realistically work with this file? My aim is to not have to run around to 40+ users and turn off the notifications by hand. Thanks. -Scott.
rhwalker Posted April 18, 2007 Report Posted April 18, 2007 Quote: Besides the obvious answer "the GUI", is there any other way to realistically work with this file? Sadly, no. But you could use ARD (Apple Remote Desktop) and do it all from one machine. That's what I do. Russ
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