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error 1017 insufficient permissions


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Greetings,

 

I've been trying to use EMC Retrospect Express HD v.2 for months, but I'm only just now trying the forum. Each back-up attempt fails “ error -1017 (insufficient permissions)”.

 

I back up to an external Hard Drive. I want to make a “Copy”, not a “Back-up” .

 

If anyone can advise me, I'd really appreciate it.

 

Thanks

Moira

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