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clients not installed or running error 541


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Hi all, I hope you can help with my very frustrating problem.

 

I am running retrospect version 6.1.126 on a new imac.

 

I am getting three or four windows machine's that seem to "get lost" and stop being backed up.

 

When I go to configure clients and open them up and go to configure I get

 

"sorry, can't connect to backup client. error 541 (client not installed or not running)"

 

If I go the the window's machine to check, the client is on.

 

The only way to fix it at the moment is for the windows machine to be rebooted.

 

This lasts for a couple of days and then it starts all over again! mad.gifrolleyes3grem1.gif

 

Please help

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To offer advice, we need more information.

 

What OS are the Windows machines running and what Retrospect client version?

 

What kind of network setup do you have? How are you connecting to the clients? Do the client computers have more than one way to connect to your network, such as multiple Ethernet cards or Ethernet/WiFi?

 

You may also want to post your question in the Windows forum.

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