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Express HD Updating Status / Licensing Problem

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Last night I downloaded Express HD from Smith Micro and have spent many hours trying to get it to work and searching the Forum.


It reports Updating Status for ages and then requests the License Code - which I copy and paste from the Smith Micro Invoice. It immediately gives the status as unlicenced.


I have checked the firewall and TCP/IP loopback is definately allowed as is retrospect.exe


I am running Vista Ultimate


Any ideas....not very impressed with it at the moment!

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