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error 625 (not enough memory)


shivablu
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Hi,

my ver Retrospect 7.5.251.

I got a daily script which backup a directory that own about 1 million files.

For some days the backup went well, but usually at the end of the week a got error -625 ( virtual alloc : not enough memory) but for me it is very strange because I have 4gb of RAM and a LOT of virtual memory available. I tried to change preference settings and I choose only one execution unit; I changed my script and I divided in two subvolumes the biggest folder but after some days I always got the "not enough memory" error 625.

Below you can see my logs, on 2/15 everything gone well, 2 days after (the same folder was not increased in numbers of folders/files) I got the error...

any hints ?

 

 

 

-----

 

- 2/15/2007 2:19:16 AM: Copying share on Data (D:)

2/15/2007 8:10:00 AM: Snapshot stored, 335.5 MB

2/15/2007 8:10:59 AM: Execution completed successfully

Completed: 1042990 files, 552.8 GB

Performance: 2356.3 MB/minute

Duration: 05:51:42 (01:51:29 idle/loading/preparing)

 

 

 

 

- 2/17/2007 2:22:31 AM: Copying share on Data (D:)

TMemory: heap 34 563 K

virtual 93 1.5 G

commit 1.5 G

purgeable 0 zero K

Pool:pools, users 32 45

max allowed mem 614.0 M

max block size 8,192 K

total mem blocks 1 8,192 K

used mem blocks 1 8,192 K

file count, size 0 zero K

requested 127 1.4 G

purgeable 0 zero K

avail vm size 408,772,608 B

TMemory::mhalloc: VirtualAlloc(45.0 M, MEM_RESERVE) failed, error 8

TMemory: heap 35 564 K

virtual 93 1.5 G

commit 1.5 G

purgeable 0 zero K

Pool:pools, users 32 45

max allowed mem 614.0 M

max block size 8,192 K

total mem blocks 1 8,192 K

used mem blocks 1 8,192 K

file count, size 0 zero K

requested 128 1.4 G

purgeable 0 zero K

avail vm size 408,772,608 B

TMemory::mhalloc: VirtualAlloc(45.0 M, MEM_RESERVE) failed, error 8

TMemory: heap 34 561 K

virtual 93 1.5 G

commit 1.5 G

purgeable 0 zero K

Pool:pools, users 32 49

max allowed mem 614.0 M

max block size 8,192 K

total mem blocks 1 8,192 K

used mem blocks 1 8,192 K

file count, size 0 zero K

requested 127 1.4 G

purgeable 0 zero K

avail vm size 394,809,344 B

TMemory::mhalloc: VirtualAlloc(51.5 M, MEM_RESERVE) failed, error 8

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I've tried, but when I launch the setup from my local drive he says that I must DEINSTALL first?!!?

That seems to me really odd, how can I backup all my settings/etc?

In the README file I see "[..]you can update from local drive exec setup.exe[...]" no word about deinstalling first.

 

I downloaded manually the 7.5.370 installer because we got a proxy with authentication, and Retrospect DOESN'T support authentication in the preferences!!

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What is the exact error message? You are not required, nor should there be any prompting, to uninstall anything before upgrading from an older build of 7.5 to the latest build.

 

Your settings are preserved when uninstalling or upgrading. If you'd like to make a copy of them for safe keeping they are located in:

 

C:\Documents and Settings\All Users\Application Data\Retrospect

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I am runing 7.5.370 and I get the same problem. I have 8 source groups, all running on there own script and execution unit, and I still get the "error 625 (not enough memory)" every few days. I have 6 GB of memory running Windows Server 2003 R2 x64. I can tell about when it's going to crash when the VM Size for Retrospect.exe *32 gets over 1,500,000K. I have noticed that the process seems to have a memory problem, because it never releases RAM once it is done with its operations.

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