albert Posted February 10, 2007 Report Share Posted February 10, 2007 I'm sure that this has been covered before but I can't find the thread: My Retrospect Workgroup is functioning but it frequently launches the app twice and they both try to do the same thing. The second opened app of course can't access the same backup set (or whatever you call it) so it doesn't run. The first opened app works ok. Is there a way to stop this? I assume the root user is trying automatically run retrospect but I can't figure out how to tell it to stop? I frequently just tell the second opened version to just quit manually (Command Q) thanks Link to comment Share on other sites More sharing options...
rhwalker Posted February 12, 2007 Report Share Posted February 12, 2007 What version of Retrospect are you running? Link to comment Share on other sites More sharing options...
twickland Posted February 12, 2007 Report Share Posted February 12, 2007 This is a known issue. See the thread Two copies of Retrospect running. To help encourage EMC to resolve this issue, submit your comments as a bug report. Link to comment Share on other sites More sharing options...
albert Posted March 20, 2007 Author Report Share Posted March 20, 2007 I checked the thread mentioned above and it seems like a variety of users have this problem which is a bug with the software rather than the user. I'm using the most recent version of retrospect in OS 10.4.9. This problem has been recurrent for a long time (>1 year) with this or earlier versions. I usually just quit one or both of the versions. One will run while the other won't since the backup sets are not available since they're running on the other version at the same time. I have only one copy of retrospect on the mac but noticed 5 copies of Retrospect Event Handler which are scattered throughout sub-folders in the Retrospect application folder. Link to comment Share on other sites More sharing options...
CallMeDave Posted March 20, 2007 Report Share Posted March 20, 2007 What's most interesting to me about the thread linked to by twickland is how many posters never provided additional requested information. Contributors such as "mhayes123" and "AllanT" posted once and never, ever again to any area of the Forum. As such, the community here has been pretty much unable to find anything in common with the people experiencing the problem, or to construct steps to reproduce. Event handler, which is just a simple AppleScript, will only be seen/launched by Retrospect if it's in the same level of the same directory. Event handler scripts in subfolders are benign. Dave (who's never seen the double-launch bug in person) Link to comment Share on other sites More sharing options...
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