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MapError unknown Windows errors


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Posted

Running Retrospect 7.0.344 for SBS 2003 with multi-server

 

I have recently started to see the following in my operations log:

 

MapError unknown Windows error -2,147,165,949

MapError unknown Windows error -2,147,221,504

 

This appears whether I backup a remote drive, local drive, exchange storage or mailbox item. The backups seem to complete and I do not see any event log errors.

 

Does anyone know what this might mean and how to resolve the issue?

 

Many thanks

 

Richard

Posted

These messages should not be showing in the error log. By that I mean these are normal exceptions that Retrospect will handle but should be invisible.

 

To be safe (and this is always a good practice) test restore some or all of the files where the error occurred. If you are able to restore those files it is safe to ignore the error messages. I understand you don't want to see these errors, but as stated this is most likely safe to ignore.

Posted

Thanks for the info, but surely this cannot be correct to have these error messages all the time?

 

As I mention, they have started only recently. Other than the normal MS security updates, nothing has changed on my server that I believe could affect the backup process.

 

Can anyone identify what these messages actually mean?

 

Thanks

 

Richard

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