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Assertion failure at mbpro.cpp-2245

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i have a problem this the 'shifted' Job-Switch.


The switch 'shifted' in the activity-window is switched on, but grey (i have not shifted!). The X-switch in the symbol-bar is pressed.


if i click this, the following error occur: Assertion failure at mbpro.cpp-2245


i can not found any information to this error. Uninstall / reinstall / update was not helpfully. That is mbpro.cpp? where can i find a list this the error-codes?


thanks for help



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First thing what version of Retrospect are you running? Secondly I would make sure that you are up to date with whatever version you have http://emcinsignia.com/supportupdates/updates/. If you are up to date and still getting thist problem you can try recreating the configuration files which are located in C:\documents and settings\all users\application data\retrospect. With the program closed rename the Retrospect folder to Retrospectold and relaunch the program. This will be like installing having a fresh install of Retrospect so you will have to re enter your license codes and setup all of your scripts again.

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If you receive an assertion failure the best option is always to pull the configuration file. Configuration files do corrupt but if you are backing up the c: drive of the backup server you have a copy of the configs in your backup.


It is not a bad idea to make a copy of your configuration files in a convenient place, I duplicate mine weekly to an external flash drive.

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