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Missing backups & assertion failures


psuwinz

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I've just upgraded Retrospect Express HD to ver. 1.1.

 

I'm having issues where it does not seem to recognize all of the existing backups. I followed the directions on Maxtor's website, telling me to remove all of the .rbc files (I had about 5 of them). When I launch Retrospect, I'm now getting assertion failure errors and the catalog is not being rebuilt.

 

I reported the issue to Maxtor with no resolution. After finally getting to a live person, they explained that I should only have one .rbc file, one RestorePoint directory, and one 1-RestorePoint directory. I have several of these files and directories. They have basically told me I need to delete all of the backups and start over again. This seems like a poor solution.

 

How am I supposed to count on having backups if I can't get to them? Can I ever trust Retrospect again?

 

So, does anyone have any other suggestions to recover the backups?

 

I'm getting assertion failures, such as:

 

module.cpp-569

wrapper1.cpp-2738

memutil.cpp-249

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