geneca Posted November 8, 2006 Report Share Posted November 8, 2006 When I started with a 35-person company I was a business ops guy who just knew linux. Than slowly I ended up taking on IT, since I seem to learn quick. Now our company is 100 people and growing and I am in Windows 2003/WinXP Pro world. Recently I have purchased Retrospect 7.5 multi-server with that value package. Price was right and I needed to go away from native windows backup tool we have been using. That said, I have put together a rough backup using Retrospect, but I feel I am short of knowledge to put together something I would not mind putting my reputation on. Question 1: Is there some kind of Retrospect training out there? Web classes? "Cookbooks"? Question 2: I have a support contract with EMC, do you think they might be able to look through my current setup and walk me through the areas I might have missed, or are they just troubleshooting type people? Thanks! Quote Link to comment Share on other sites More sharing options...
nekr0phage Posted November 10, 2006 Report Share Posted November 10, 2006 Hi, I don't believe there is any sort of training available for the product. Your best bet would be to read through the manual (especially the Fundamentals chapter - I believe chapter 2), read topics with a lot of replies on the forums, and perhaps even subscribe to the Retro-Talk mailing list ( http://list.dantz.com/mailman/listinfo/ ). If you have a support contract for Retrospect, feel free to call for things you can't figure out. They're main job is troubleshooting, but if you have a specific question, they should be happy to help you understand the product better. After all, a well-informed customer is a customer they're less likely to need to help in the future. Quote Link to comment Share on other sites More sharing options...
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