jimmysin Posted October 28, 2006 Report Share Posted October 28, 2006 Hello I am using Retrospect Pro (Latest Updates and Version). I have an issue with the launcher service not launching. I have Windows XP Pro…service pack 2. Retrospect will not launch Automatically. I have tried some of the solutions that I have found on Google like trying the launcher service off and then a reboot them back on again reboot etc. Does anyone have any other idea’s Jim Quote Link to comment Share on other sites More sharing options...
AndyA Posted October 28, 2006 Report Share Posted October 28, 2006 I wrote about the same problem here. Note that I'm using Windows 2000 SP4 (fully patched). I get around this problem with the following script: @echo off title Restore Retrospect system tray icon net stop retrolauncher net start retrolauncher Put those lines into a .CMD-file. Then either place a shortcut to that file in your Startup folder or run the .CMD-file as a logon script. I'm very curious about why more people haven't brought up this problem in this forum. Perhaps it only affects a small number of Retrospect users? HTH. regards, Andy Quote Link to comment Share on other sites More sharing options...
jimmysin Posted October 29, 2006 Author Report Share Posted October 29, 2006 Thanks Andy Not being a computer wizard....where do a place the newly created .cmd file for it to execute properly? I know that you had mentioned to place a shortcut of the file in my startup folder ( that I have done), but where does the original newly created .cmd file go. Thanks again, Jim Quote Link to comment Share on other sites More sharing options...
AndyA Posted October 29, 2006 Report Share Posted October 29, 2006 Hi, Jim. You can place the .CMD-file in any subdirectory you want. FYI, to set it up as a logon script, place the file here: C:\WINDOWS\system32\GroupPolicy\User\Scripts\Logon Then, start up the Group Policy editor at the command line: gpedit.msc Navigate to User Configuration | Windows Settings | Scripts (Logon/Logoff), double-click Logon, then click Add... | Browse..., and you should see the .CMD-file right away. Select it. Now, every time any user logs on, the .CMD-file will run. If the user is an administrator, the Launcher icon will appear in the system tray. (If the user is not an administrator, the icon may not display.) That works quite well here. Of course, EMC has yet to say whether every Retrospect installation has this problem and if it's targeted to be fixed. regards, Andy Quote Link to comment Share on other sites More sharing options...
jimmysin Posted October 30, 2006 Author Report Share Posted October 30, 2006 Hey Andy Now for the real kicker.......I am using Windows Vista... this by the way, as you know was happening with XP Pro as well .....the only reason I am telling you this is when I tried to Navigate to C:\WINDOWS\system32\GroupPolicy\User\Scripts\Logon The chain in Vista stops at User....there is no scripts....any ideas or have you been working at all with Vista?? Thanks again Andy Jim Quote Link to comment Share on other sites More sharing options...
AndyA Posted October 30, 2006 Report Share Posted October 30, 2006 Hi, Jim. Vista's still in beta. My advice is to stick with XP for now. (FYI, yes, I am working actively with Vista, but, IMHO, Vista-related questions are not yet appropriate for this forum.) regards, Andy Quote Link to comment Share on other sites More sharing options...
jimmysin Posted November 3, 2006 Author Report Share Posted November 3, 2006 Andy's the Best I took your advise and went back to XP Pro.....When I reinstalled Retrospect it magically returned to the icon tray….but after a couple of other software installs it disappeared again (Mainly Nero). But fear not, thanks to your clear instructions on startup scripts it worked like a charm and Retrospect is back in my system tray again. Thanks Again Jim Quote Link to comment Share on other sites More sharing options...
AndyA Posted November 4, 2006 Report Share Posted November 4, 2006 Hi, Jim. You're welcome. Maybe one day Retrospect will answer this post and mine, and just maybe even fix the problem. regards, Andy Quote Link to comment Share on other sites More sharing options...
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