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Smartdisk VST FWCDRW-V8


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I just upgraded to Retrospect Express 5.0.

 

(Mac OS X 10.1.5 on a 400 Mhz Titanium Powerbook)

 

 

 

The hardware compatibility list says this drive is supported.

 

 

 

Retrospect Express says "no backup devices found" under "devices".

 

 

 

Device Status shows the drive as

 

FireWire-A TEAC CD-W28E 1.1B

 

 

 

What do I need to do to make it work?

 

 

 

Michael

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  • 2 weeks later...

Ok, I downloaded the driver update, everything's fine... retrospect sees the drive when I go to Devices, so I start a backup, and retrospect scans the hard disk, comes back as ready to backup, I click backup and then, it won't recognize any media in the cd-r drive!

 

 

 

Now what gives?

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I've tried every combination of putting cd's in the burner and not, as well as removing all other devices from the firewire chain, and I did actually get it to work, here's the whole story...

 

 

 

Start a backup going. Stop the backup. Try to start another backup, no joy. Under Devices, the cd-r shows up, but after you go through the incredibly slow process of starting an immediate backup, at the point where retrospect asks you to insert a disk, it fials to see any media regardless of weather there's a blank cd in the drive or not.

 

 

 

If I delete the preferences, then it works fine, up until the point where I stop a backup in the middle. I haven't tried to see if I can make two backups in a row.

 

 

 

I think it's a bug.

 

 

 

I also think retrospect's support of this particular drive is a bit less then perfect. Apple's DIsc Burner, and Toast have no problems at all.

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  • 2 weeks later...

I am having the same probelm. It bursn a set like all is fine and when it comes to seeing the media later, it does not recognize the CDRs. I have the same systme as you. Itunes, Toast has no problem with this CDRW. Any help or fix from Dantz would be much appreciated.

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Please, I am having a similar problem with the same drive. Retrospect sees the device fine & it is supposed to be supported but it doesn't see that I have inserted a blank disc, when it asks for it. It seems like if there were some way to tell Retrospect which drive I want to use, it would work.....

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