milroy Posted November 8, 2004 Report Share Posted November 8, 2004 Help. I bought Norton Systemworks 3.0 and installed Retrospect 5.0.238 that came with it. I have Panther OSX 10.3.5. I was backing up my Macintosh HD to a Western Digital USB2 Hard Drive. But then I got a message that execution was incomplete. The Retrospect Log message was "Can't add that much data to backup set. The limit is 2.0 G." I was backing up 260150 files 31.3 GB and 0 GB were completed. There are 2 files added to my external drive: the backup Set and the backup Set Catalog but both are empty. What can I do? Quote Link to comment Share on other sites More sharing options...
Bergamot Posted November 9, 2004 Report Share Posted November 9, 2004 Marilee, The complications I encountered when attempting to backup a Mac G4 to an external hardrive via Retrospect 5.0.2 were so frustrating that I rang Dantz support. Their solution was to send out an upgrade to Retrospect 6, which leads me to believe there are far more bugs in version 5 than anyone is willing to admit. I have not yet had the opportunity to install and experiment with the upgrade so I can't tell you if this is the fix-all. If it turns out to be the miracle I need, I'll be shouting from the mountain tops. Bergamot Quote Link to comment Share on other sites More sharing options...
milroy Posted November 11, 2004 Author Report Share Posted November 11, 2004 Thanks Bergamot.....Maybe I should call them, too. But let me know about the upgrade, if it works. Will you post here? Quote Link to comment Share on other sites More sharing options...
silica Posted November 14, 2004 Report Share Posted November 14, 2004 I just purchased Retrospect 6 for Mac OS. I have a G5. I tried today for the first time to backup to an external drive on my home network. It did not complete. Error was: "Can't add that much data to backup set. The limit is 2.0 G." It appears that using version 6 does not resolve the problem. Quote Link to comment Share on other sites More sharing options...
natew Posted November 17, 2004 Report Share Posted November 17, 2004 Marilee, This is not a bug. Format your Western Digital drive using the "MacOS Extended" option. This will remove the 2GB file size limit. You will be able to use the entire drive for backup if you like. Thanks Nate Quote Link to comment Share on other sites More sharing options...
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