wmward Posted November 19, 2003 Report Share Posted November 19, 2003 I cannot get the client to turn on. The first message says "Waiting for password initilaization (Click 'on')" When we click on, the message 'waiting for first access" appears, the the 'off' button is selected again, and the waiting for password message appears again. All we did was install the client and try and turn it on. It installed the client into the "applications" folder. Quote Link to comment Share on other sites More sharing options...
natew Posted November 20, 2003 Report Share Posted November 20, 2003 Hi What version of the client software are you running? Nate Quote Link to comment Share on other sites More sharing options...
wmward Posted November 20, 2003 Author Report Share Posted November 20, 2003 5.0 Quote Link to comment Share on other sites More sharing options...
AmyJ Posted November 20, 2003 Report Share Posted November 20, 2003 Uninstall the client, reboot and install the latest 5.1 client, available from: http://www.dantz.com/en/support/updates.dtml Quote Link to comment Share on other sites More sharing options...
mcswgn Posted November 21, 2003 Report Share Posted November 21, 2003 Also, make sure the installer is on the local disk, not a network disk. There was a problem with the installer being unable to properly authenticate itself when run from a network share. I don't know if later client installers fixed this, but my memory was that it looked a lot like what you are describing--client appears to install fine, but won't stay on. Quote Link to comment Share on other sites More sharing options...
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