gsrubin Posted November 10, 2003 Report Share Posted November 10, 2003 I'm running Retrospect Backup 5.1.167. Recently changed one of my clients to Panther and it is no longer visible to Retrospect. I've checked that the client machine is accessible over the network from the backup server and it appears in the client database as "responding". Also checked that the client is "on" (Client software version 5.1.109). But when I try to configure the client I get the "client not visible (error -1028) message. Any suggestions welcome. Quote Link to comment Share on other sites More sharing options...
natew Posted November 11, 2003 Report Share Posted November 11, 2003 Hi I imagine the firewall on the Panther machine is blocking Retrospect client communication. This should help: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27254 Nate Quote Link to comment Share on other sites More sharing options...
gsrubin Posted November 11, 2003 Author Report Share Posted November 11, 2003 Thanks for the lead. It was a firewall problem. The Knowledgebase article is a bit out of date. The solution is: Go to System Preferences Open Sharing Select Firewall Click on New... Select Retrospect on pull down Port menu Make sure Retrospect is on the list of allowed ports and that the checkbox is checked This procedure does not seem to be required for Mac OS 10.2 and Retrospect does not appear on the allowed port list. Nevertheless it works there. Quote Link to comment Share on other sites More sharing options...
natew Posted November 12, 2003 Report Share Posted November 12, 2003 Hi It is actually required on 10.2 - thats what prompted the creation of that article in the first place. Something must be funny on your OSX 10.2 machine for the port to be missing... Nate Quote Link to comment Share on other sites More sharing options...
gsrubin Posted November 18, 2003 Author Report Share Posted November 18, 2003 The port wasn't missing. It's just that the Firewall wasn't turned on, so it didn't matter. I guess that 10.3 turns on Firewall security by default, so the port has to be checked. Quote Link to comment Share on other sites More sharing options...
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