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Can see only one network client

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I have a standard Dual 2 gig G5 running Panther. Im trying to back up an iMac (Andrea's compuer which has panther installed) and a Beige G3 (Linda's computer which is running OS X 10.2.8) over the network. I'm using Retrospect 5.1 and I do have a license to back up two network computers. However, I do not have a license to "Add by Address".


I can see Linda's computer in the list of "Backup Clients on Network". I can not see Andrea's computer in the list. The network protocol selected is TCP/IP and the Type is Mac OX X.


I can mount Andrea's networked computer on the desktop, so I know the network is working. When I mount Andrea's computer on the desktop, then this volume does appear in Retrospect's "Volume Selection" window as a Local Desktop volume (but not a network volume). I am then able to backup part of this volume (AndreaHD). I'm still experimenting to try to get it to recognize more of this volume for backup.


I would really like Retrospect to recognize Andrea's computer as a network volume and get it backed up completely.

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Thanks for the help! The knowledge base article helped me to solve my problem.


The Retrospect Client was not installed properly on one of the client computers. I apparently tried to install the client the first time by dragging it to the applications folder.


After downloading a copy of the Retrospect Client 5.1 installer (this was the piece that I was missing), I was able to insall it on the client computer. Now this computer shows up on the machine I use to backup from. I was able to successfully make a backup.

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