Can see only one network client

[pringsmuth]

I have a standard Dual 2 gig G5 running Panther. Im trying to back up an iMac (Andrea's compuer which has panther installed) and a Beige G3 (Linda's computer which is running OS X 10.2.8) over the network. I'm using Retrospect 5.1 and I do have a license to back up two network computers. However, I do not have a license to "Add by Address".

 

I can see Linda's computer in the list of "Backup Clients on Network". I can not see Andrea's computer in the list. The network protocol selected is TCP/IP and the Type is Mac OX X.

 

I can mount Andrea's networked computer on the desktop, so I know the network is working. When I mount Andrea's computer on the desktop, then this volume does appear in Retrospect's "Volume Selection" window as a Local Desktop volume (but not a network volume). I am then able to backup part of this volume (AndreaHD). I'm still experimenting to try to get it to recognize more of this volume for backup.

 

I would really like Retrospect to recognize Andrea's computer as a network volume and get it backed up completely.

[natew]

Hi

 

Take a look at this:

http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27254

 

Let us know if the problems continue

 

Thanks

Nate

[pringsmuth]

Thanks for the help! The knowledge base article helped me to solve my problem.

 

The Retrospect Client was not installed properly on one of the client computers. I apparently tried to install the client the first time by dragging it to the applications folder.

 

After downloading a copy of the Retrospect Client 5.1 installer (this was the piece that I was missing), I was able to insall it on the client computer. Now this computer shows up on the machine I use to backup from. I was able to successfully make a backup.