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Tape label/header & Barcode mismatch


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Retrospect V6.1.126

XServe G5 Power PC - OSX V10.3.9

Exabyte VXA-2a 10 tape Autoloader

 

My tape loader - Exabyte VXA-2a 10 tape Autoloader - uses barcodes. The barcode was not being read reliably so I put on a new barcode. When Retrospect reads the tape it thinks it is the old tape barcode.

 

Physical barcode on the tape: E0000004

Barcode Retrospect displays when it is in the tape drive: B0000008

 

Erasing the tape still keeps the old barcode.

How can I get Retrospect to erase the tape label/header and use the new barcode?

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I found the article. Step 3 says to go to the "Storage Devices Window" and press "Option+Eject All". Is "Eject All" a push button? I see 6 buttons on the right in that window:

1. Device Status

2. Eject (which is dimmed)

3. Erase

4. Scan Selected

5. Erase Selected

6. Unload All/Mag...

but I don't see an "Eject All"

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